Senior Customer Service and Sales Leader

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Asteri Beauty (B Corp™) Full time

As a Senior Customer Service and Sales Leader at Asteri Beauty (B Corp™), you will play a vital role in driving business success by delivering exceptional customer experiences, managing sales teams, and promoting a positive brand image. If you have a passion for luxury beauty retail and are looking for a challenging opportunity, we encourage you to apply.

About the Role
  • Lead a team of sales professionals to deliver outstanding customer service, achieve sales targets, and promote a positive brand image.
  • Collaborate with regional management to develop and implement strategic plans, aligning with business objectives.
  • Conduct regular sales floor walks to monitor customer interactions, identifying areas for improvement and implementing changes as needed.
  • Ensure accurate forecasting and staff scheduling to meet business demands, maintaining optimal staffing levels during peak periods.
  • Maintain a thorough understanding of products and services offered, providing expert advice to customers.
  • Partner with regional management to plan and execute marketing initiatives, enhancing customer engagement and brand visibility.

Essential Skills:

  • Minimum 3 years' experience in retail management, preferably within the GCC region.
  • Proven track record of driving sales growth, improving customer satisfaction, and achieving operational excellence.
  • Excellent communication and interpersonal skills, with the ability to motivate and lead high-performing teams.
  • Fluency in English and Arabic is required.


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