Front Office Operations Manager

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

At Sofitel Riyadh Hotel & Convention Center, we are dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service.

About the Role

We are seeking a skilled Front Office Operations Manager to join our team. In this role, you will be responsible for supervising the daily operations of the Front Office personnel, promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.

Main Responsibilities
  • Responds professionally and courteously to arriving, departing, and in-house guests with accurate and timely information and services.
  • Supervises the daily operations of the Front Office personnel, promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
  • Courteously answers inquiries and accepts reservations referred from agents, both in person and by telephone.
Key Qualifications
  • Saudi National is mandatory by law.
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure.
  • Service focused personality is essential.
  • Previous experience in a similar leadership role is an asset.

What We Offer

We are committed to providing our employees with opportunities for growth and development. As a Front Office Operations Manager, you will have the chance to develop your leadership skills and contribute to the success of our hotel.



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