Network Infrastructure Specialist
11 hours ago
Giza Arabia is seeking a highly skilled Senior Support Engineer to join our team. As a key member of our network engineering team, you will be responsible for providing expert-level technical support for our Routing & Switching infrastructure.
Key Responsibilities- Network Support and Maintenance
Provide timely and effective technical support for our network infrastructure, including configuration, troubleshooting, and performance tuning.
Network System ManagementManage and maintain our network systems to ensure optimal performance and reliability.
Complex Issue ResolutionTroubleshoot and resolve complex network issues, providing root cause analysis and implementing effective solutions.
Collaboration and DesignCollaborate with network architects and other IT teams to design and implement network upgrades, expansions, and enhancements.
Performance MonitoringMonitor network performance, identify potential issues, and take proactive measures to prevent disruptions.
Documentation and Knowledge SharingDocument network configurations, changes, and troubleshooting procedures to ensure accurate and up-to-date records.
Mentorship and TrainingMentor and guide junior network engineers, sharing knowledge and best practices.
On-Call SupportParticipate in on-call rotation for after-hours support and respond to network emergencies.
Technology AdvancementsStay current with the latest advancements in Routing & Switching technologies and recommend improvements to our existing network infrastructure.
Service DeploymentSupport the deployment of new network services and solutions, ensuring seamless integration with existing systems.
Requirements- Problem-Solving Skills
Excellent problem-solving skills, with the ability to diagnose and resolve complex network issues quickly and effectively.
Communication and Interpersonal SkillsStrong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Prioritization and Time ManagementAbility to manage multiple priorities in a fast-paced environment, with a focus on delivering high-quality results.
Experience and QualificationsMinimum of 5-7 years of experience in network engineering roles, with a focus on Routing & Switching.
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