Senior Partner Performance Manager
4 days ago
We are seeking a detail-oriented professional to manage special projects and performance tracking for our Partner Operations team at Ninja ?? نينجا. The ideal candidate will focus on vendor quality programs, performance management, and the analysis of key metrics such as delivery times and trigger compliance.
Key Responsibilities:- Lead special projects, including preparation and coordination of vendor quality programs and performance management initiatives for the live operations team.
- Analyze key performance metrics (e.g., delivery times, marked as ready statuses) to ensure timely and accurate service delivery.
- Monitor and enforce compliance with trigger rules and operational standards, providing actionable insights for improvements.
- Collaborate with internal teams and external partners to optimize performance and identify opportunities for improvement.
- Develop and maintain performance dashboards to track progress and provide reports to senior leadership.
- Support process improvement initiatives to enhance efficiency, quality, and partner satisfaction.
- Bachelor's degree in business, operations, or related field.
- Proven experience in performance management and data analysis.
- Strong knowledge of partner/vendor management and quality control processes.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate effectively with cross-functional teams and external partners.
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Sr. Specialist, Partner Performance
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ninja ?? نينجا Full timeWe are seeking a detail-oriented Senior Specialist, Partner Performance, to manage special projects and performance tracking for our Partner Operations team. The ideal candidate will focus on vendor quality programs, performance management, and the analysis of key metrics such as delivery times and trigger compliance.Key Responsibilities:Lead special...
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Senior Partner Development Manager
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ninja ?? نينجا Full timeAbout Ninja ?? نينجاWe are seeking a detail-oriented professional to manage special projects and performance tracking for our Partner Operations team.The ideal candidate will focus on vendor quality programs, performance management, and the analysis of key metrics such as delivery times and trigger compliance.Key Responsibilities:Lead special projects,...
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Senior Partner Care Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ninja ?? نينجا Full timeNinja is a global leader in partner support, seeking an exceptional Senior Partner Care Manager to join our team. This role will be responsible for leading and mentoring the Partner Care team, ensuring partners receive top-notch support.Key Responsibilities:Develop and implement strategies to enhance partner satisfaction and retention.Monitor team...
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Senior Partner Development Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ninja ?? نينجا Full timeNinja ?? نينجا is seeking a highly skilled Senior Partner Development Specialist to manage special projects and performance tracking for our Partner Operations team.Key Responsibilities:Lead the development and implementation of vendor quality programs and performance management initiatives.Analyze key performance metrics (e.g., delivery times, trigger...
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Senior Business Partner
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Partner Acquisition Manager
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Mid-Senior Partnership Performance Lead
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Senior Finance Business Partner
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Senior Business Partner
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Performance Improvement Specialist
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Riyadh, Ar Riyāḑ, Saudi Arabia Ninja ?? نينجا Full timeAbout Ninja ?? نينجاAs a Senior Partner Development Manager, you will play a vital role in managing special projects and performance tracking for our Partner Operations team.Your key responsibilities will include leading special projects, analyzing key performance metrics, monitoring compliance with trigger rules and operational standards, collaborating...
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Senior Client Partner
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Senior Talent Partner
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Partner Account Manager
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Senior Partner Solution Strategist
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Senior Talent Acquisition Partner
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Senior Talent Acquisition Partner
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Senior Client Partner
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Partner Manager
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Partner Care Team Lead
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