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Global Seller Experience Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

At Amazon, we're committed to helping individuals and businesses succeed globally. As a Program Manager for our Global Selling into Latam team, you'll play a crucial role in driving the seller experience and provider management.

About the Role

This is an entrepreneurial and results-oriented position that requires a program manager to lead Amazon's Global Selling into Latam Seller Experience and Provider Management. The successful candidate will be responsible for leading programs to improve Cross Border Seller Experience, defining high-priority improvements to reach business goals, and effectively communicating project progress within the organization.

Key Responsibilities
  • Lead Programs: Develop and implement strategic plans to enhance cross-border seller experiences, focusing on improving processes, reducing costs, and increasing efficiency.
  • Define Improvement Initiatives: Identify high-priority areas for improvement and develop recommendations to drive business growth.
  • Communicate Progress: Collaborate with internal teams to ensure seamless communication of project progress, highlighting successes and challenges.
  • Drive System Improvements: Work closely with logistics providers to streamline delivery experiences in Mexico, leveraging technology to automate manual tasks and enhance operational efficiency.
  • Analyze Business Metrics: Conduct data-driven analysis to identify areas for improvement, developing actionable recommendations to drive business growth.