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Technical Account Manager

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Midis Group Kuwait Full time

We are seeking a highly skilled Pre-Sales Engineer to join our sales team at Midis Group Kuwait. In this role, you will be responsible for advising and coordinating with the sales team on all technical issues related to account penetration strategies, pre-sales implementations, solution design, and training.

Main Duties:
  1. Act as a subject matter expert in technical/solutions design of our company products/services.
  2. Work with the sales team to develop specific account penetration strategies and achieve set targets.
  3. Create specific accounts for product(s), service(s) and sales plans pertaining to our company products/services.
  4. Collaborate with the sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals, and high-level designs and demonstrations.
  5. Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective.
  6. Build sound relationships with partners and customers in support of sales objectives.
  7. Lead technical sales calls.
  8. Manage adoption, integration and value generation of offered products/services within the customer/partner business and related IT infrastructure.
  9. Complete required pre-sales documentation in a quick and accurate manner.
  10. Develop content, train and support partners and customers.
  11. Respond to after-hours support queries during assigned rotations and escalate issues if needed.
  12. Put available systems into practice (salesforce.com CRM for leads, opportunity, and deal registration management) for output efficiency and standardization.
Qualifications:

A Bachelor's degree in Computer Engineering, Computer Science or any other related field is required. We are looking for a candidate with 5-7 years of experience in Servers/Storage & Data Protection Solutions.

Benefits:

We offer a competitive salary and benefits package. If you are a motivated and experienced professional looking for a new challenge, please submit your application.