Value Realization Consultant
2 days ago
About Us
At Unifonic Inc, we are passionate about empowering businesses to achieve their goals through innovative communication solutions.
Job Description:
The Enterprise Account Manager will play a critical role in driving customer growth and adoption. This involves managing high-value customer relationships, developing strategic plans, and communicating effectively with customers and internal teams.
Key Responsibilities:
- Account Management: Manage high-value customer relationships, ensuring they maximize the value of our platform throughout their lifecycle.
- Strategic Planning: Develop and execute strategic plans to drive customer growth and adoption.
- Communication: Communicate effectively with customers, internal teams, and stakeholders to ensure seamless collaboration.
- Problem-Solving: Identify and resolve customer issues promptly, ensuring high levels of customer satisfaction.
Requirements:
- Experience: 5+ years of experience in customer-facing roles such as customer success, account management, or strategic consulting.
- Skills: Strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Education: Bachelor's degree in a relevant field (e.g., business administration, marketing, computer science).
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