Training Support Specialist

4 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Duncan & Ross Full time
Job Description

Duncan & Ross is seeking a highly skilled Training Support Specialist to join our team.

Key Responsibilities:

  • Collaborate with product teams and subject matter experts to develop and deliver comprehensive training programs for EMR/HIS applications.
  • Provide expert support to training experts and end-users, ensuring seamless training experiences.
  • Develop and maintain training schedules, communicate effectively with department users, and prepare them for training sessions.
  • Assess end-user knowledge levels and computer skills, providing tailored training and support.
  • Conduct hands-on training sessions, surveys, and assessments to evaluate training effectiveness.
  • Develop and maintain user manuals, training materials, and product documentation.
  • Coordinate refresher classes and specialize in one or more application modules.

Requirements:

  • Health information or clinical background.
  • 1-2 years of support experience in a healthcare setting.

About Duncan & Ross:

We are a leading provider of healthcare IT solutions, committed to delivering exceptional training and support to our clients.



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