Training Support Specialist
4 weeks ago
Duncan & Ross is seeking a highly skilled Training Support Specialist to join our team.
Key Responsibilities:
- Collaborate with product teams and subject matter experts to develop and deliver comprehensive training programs for EMR/HIS applications.
- Provide expert support to training experts and end-users, ensuring seamless training experiences.
- Develop and maintain training schedules, communicate effectively with department users, and prepare them for training sessions.
- Assess end-user knowledge levels and computer skills, providing tailored training and support.
- Conduct hands-on training sessions, surveys, and assessments to evaluate training effectiveness.
- Develop and maintain user manuals, training materials, and product documentation.
- Coordinate refresher classes and specialize in one or more application modules.
Requirements:
- Health information or clinical background.
- 1-2 years of support experience in a healthcare setting.
About Duncan & Ross:
We are a leading provider of healthcare IT solutions, committed to delivering exceptional training and support to our clients.
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