Help Desk Professional

The Help desk is the first level of support and response for clients, providing a single point of contact to the organization for building user-related issues.Its aim is to assist customers in establishing resolution through process management and to provide support, incident management, and client communications for faults and service requests.The...

Fakeeh's Help Desk team plays a vital role in delivering exceptional customer experiences.We are seeking a highly skilled and motivated individual to join our team as a Customer Support Specialist.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.About the...

Company Overview">Primary User Support and Customer Service:">You will accurately log all service desk tickets using the defined tracking software and ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits.">You will manage all queries or escalate if not resolved as per the defined helpdesk policies and framework.">">MIS &...

Work with usTitle: Service Desk Analyst - L2Requisition ID: 45817Country/Region: SAWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting,...

Job Title: Front Desk AgentLocation: Jeddah, Saudi ArabiaJob Description:We are seeking a professional and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.Greet and check-in guests, providing a...

We are looking for a dedicated and customer-focused individual to join our team as a Service Desk Agent at Perfect Presentation (2P). In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.The ideal candidate will have a strong background in customer service, service desk...

We are seeking a skilled and experienced Customer Support Specialist to join our Help Desk team at Fakeeh.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.This is a great opportunity to develop your career and make a meaningful contribution to our...

Company Overview:RAFFLES, a renowned hospitality leader, is seeking an exceptional Front Desk Agent to provide unparalleled service to our guests. With a commitment to excellence and a passion for delivering memorable experiences, we strive to create lasting impressions.Job Description:We are looking for a skilled and courteous Front Desk Agent to join our...

About the Role:Raffles is looking for an experienced and friendly Front Desk Agent to join our team. In this critical role, you will interact with guests daily, responding to their needs and concerns while maintaining a high level of professionalism.Main Responsibilities:Check-in and check-out guests efficiently.Respond to guest inquiries and resolve issues...

The Service Desk is the primary point of contact for clients, providing swift and efficient support to resolve user-related issues.Its objective is to deliver prompt assistance through process management and provide incident management, client communications, and fault resolution.We utilize a methodology that offers building user support and customer service...

About UsIBIS is a leading hospitality brand with a strong presence in the industry. Our mission is to create emotion for our guests and nurture passion for service and achievement.Job DescriptionThe Front Office Manager plays a critical role in delivering exceptional guest experiences and ensuring seamless day-to-day operations within the front office.Key...

The ideal candidate for this position will have excellent communication and problem-solving skills, with the ability to work well under pressure and maintain a high level of professionalism in all interactions. They will also have previous experience in a customer service or call center role, with strong attention to detail and the ability to manage multiple...

About the Role:The IT Infrastructure Manager at Parsons International will oversee and provide direction to one or more work units, ensuring efficient management of available resources to support project site offices. This position requires effective supervision of Desk Side Support Technicians, providing technical guidance, establishing priorities, and work...

About UsCONNECT Professional Services is a leading provider of professional services focused on information security and risk management.We are committed to delivering high-quality solutions that meet the evolving needs of our clients.In this role, you will play a critical part in helping us achieve our goal of becoming a trusted partner for organizations...

A progressive diversified group of companies whose HQ is based in the heart of Jeddah – KSA is currently seeking an experienced PA to Chairman.The daily duties for this position are listed as follows:Work closely with the Chairman to provide administrative and secretarial supportMeeting and greeting visitors/guest liaison at all levels of...

About UsGiza Systems KSA is a leading provider of technology solutions in the region. We are committed to delivering exceptional service and innovative solutions that meet the evolving needs of our customers.Job TitleInfrastructure Operations ManagerJob SummaryWe are seeking an experienced Infrastructure Operations Manager to join our team. The successful...

Job ResponsibilitiesThe Library Specialist will be responsible for:Conducting research on e-resources vendors and publishers to develop lists of e-resources for purchase.Maintaining current subscriptions and online access to library webpages.Coding, classifying, and cataloging books, publications, films, and other library materials based on subject matter or...

Job Title: Front Desk AgentCompany Overview:Raffles is a renowned hospitality company that prides itself on delivering exceptional guest experiences.Job Summary:We are seeking a professional and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and...

Benefits and PerksWe offer a range of benefits and perks to support the health, wellbeing, and career development of our employees. As a Bell Attendant, you will enjoy access to exclusive discounts and rewards, as well as opportunities for career advancement and professional growth.Shangri-La Jeddah is a great place to work, with a strong focus on employee...

Key ResponsibilitiesThis position is responsible for managing and providing direction to one or more work units. The incumbent will supervise several Desk Side Support Technicians who provide direct technical IT support to end users or clients. This includes standard hardware and software installations, preventive maintenance, repairs, troubleshooting,...