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5 days ago
The Client Services Partner is a key member of our Global Services Presales function at Industrial and Financial Systems (IFS). This role plays a vital part in shaping the direction of our services portfolio, working closely with sales and delivery teams to establish desired customer outcomes, design executable offerings, and deliver value across the customer lifecycle.
The Client Services Partner ensures that IFS proposals meet the highest standards, while minimizing risk to both the customer and IFS. Key responsibilities include:
- Facilitating customer requirements discovery workshops
- Pitching services aligned with customer objectives
- Qualifying deals and setting the services sales strategy
- Ensuring compliance with best practices and standards
A successful Client Services Partner will have 10+ years of experience in a customer-facing and/or pre-sales role, with a proven track record of delivering results in a deadline-driven environment. Proficiency in English, strategic planning skills, and strong communication skills are also essential.
Deliverables- Bids that meet the highest standards
- Underpinning documentation that supports IFS proposals
- Statements of Work (SOWs) that outline client expectations
- Compliance with best practices and standards
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