Service Excellence Director
3 days ago
Avensys Consulting is seeking a Customer Experience Manager to lead and improve customer service operations and customer journey across all touchpoints within the company. The successful candidate will drive strategic initiatives to enhance customer satisfaction, loyalty, and overall experience.
Responsibilities:
- Develop and implement strategic initiatives to enhance customer experience.
- Manage and improve customer service teams to achieve exceptional customer satisfaction.
- Collaborate with cross-functional teams to ensure seamless customer service delivery.
- Analyze customer feedback and metrics to inform improvement initiatives.
- Stay up-to-date with industry trends and best practices in customer experience management.
Benefits and Career Development
The successful candidate will receive a competitive base salary and access to attractive company benefits. You will also have the opportunity to work in a dynamic and collaborative environment and pursue a strong career progression.
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Director of Service Excellence
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya Investment Company Full timeWe are looking for a Director of Service Excellence to drive customer satisfaction and engagement at Qiddiya Investment Company. As the Director-Customer Experience, you will be responsible for leading the development and execution of a comprehensive customer experience strategy that aligns with our business goals and growth objectives.About the Role:This is...
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Director of Service Excellence
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kone Full timeAbout the TeamWe are a dynamic team at KONE, dedicated to creating a better world of work. As Director of Service Excellence, you will be part of a collaborative environment where innovation and teamwork thrive. Our company values include a commitment to safety, customer satisfaction, and excellence in everything we do.The successful candidate will have a...
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Service Excellence Director
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Morni | مرني Full timeAbout the Job:We are seeking a highly skilled professional to join our team as a Service Excellence Director. In this role, you will be responsible for overseeing and improving our customer service operations to ensure exceptional customer experiences.Key Responsibilities:Develop Strategies: Develop strategies to improve customer service operations and...
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Service Excellence Director
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeWe are seeking an experienced Service Excellence Director to join our team at Avensys Consulting. The successful candidate will have a proven track record of managing customer service teams and improving customer satisfaction metrics.About the RoleThe ideal candidate will have a minimum of 5 years of experience in customer service or customer experience...
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Sales and Service Excellence Director
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeWe are seeking a Sales and Service Excellence Director to join our team at Arab National Bank. In this critical role, you will be responsible for leading the development and implementation of sales strategies, customer engagement initiatives, and performance improvement plans to drive business growth and excellence.Your key responsibilities will...
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Service Excellence Director
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia ITH Icoserve Full timeAs a Regional Service Business Excellence Manager at ITH Icoserve, you will have the opportunity to shape the future of our company and drive excellence in service delivery. Our Digital and Innovation Regional Headquarters in Riyadh, Saudi Arabia offers a unique chance to work in a dynamic and collaborative environment.We are looking for a highly experienced...
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Director of Operational Excellence
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia وثيق المالية | Watheeq Capital Full timeWatheeq Capital is a leading financial services company that is committed to delivering exceptional results to our clients. We're seeking a highly skilled Director of Operational Excellence to join our team.This role involves overseeing the execution of daily operations, streamlining operational procedures, enhancing the investor experience, and managing...
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Director of Presales Excellence
4 days ago
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Operations Excellence Director
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Menaconsultant Full timeOperations Excellence DirectorMenaconsultant is seeking an Operations Excellence Director to drive business transformation and growth through innovative strategies. The ideal candidate will have proven expertise in strategy formulation, operating model development, and KPI management.About MenaconsultantMenaconsultant is a leading consulting firm in Saudi...
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Service Excellence Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tetra Pak Full timeTetra Pak is a global leader in food processing and packaging solutions. We are looking for a talented individual to join our customer service team as a Customer Service Representative.As a key member of the team, you will be responsible for managing front office activities related to order management, design handling, supply and demand, and logistics. You...
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Director of Sales Excellence
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Mindfield Resources Full timeWe are seeking a highly motivated and experienced Sales Director to lead our sales and distribution efforts. This pivotal role involves shaping our company's sales strategy, overseeing an efficient distribution network, and leading a high-performing team.Your responsibilities include:Developing and implementing a comprehensive sales strategy, aligning with...
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Director of Nursing Services
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Bupa Arabia Full timeDirector of Nursing Services Bupa Arabia is seeking a highly experienced Director of Nursing Services to join our team. The successful candidate will be responsible for overseeing all nursing services within the organization, ensuring that patient care is delivered to the highest standard. The ideal candidate will have excellent leadership and organizational...
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Director of Culinary Excellence
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Boutique Group Full timeAbout UsThe Red Palace is a luxury boutique hotel in Riyadh, Saudi Arabia, offering an exclusive glimpse into the Kingdom's storied past. Our hotel features meticulously restored architecture, curated cultural experiences, and unparalleled service, making it a masterpiece of refined hospitality.Our Vision:At The Red Palace, we invite guests to step into a...
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Director of Financial Excellence
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ultimate Peaks Talent & Strategy Full timeDirector of Financial Excellence: Lead Our Financial JourneyAt Ultimate Peaks Talent & Strategy, we are seeking a Director of Financial Excellence to lead our financial journey. As a key member of our senior leadership team, you will develop and execute financial strategies to drive growth and optimize resources.Main Responsibilities:Develop financial...
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Director of Operational Excellence
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeOperational Excellence OpportunityWe are seeking a highly experienced Director of Operational Excellence to join our team and drive operational excellence in the field of signages, event branding, print production, and creative solutions. The successful candidate will have a proven track record in operational management, process optimization, and team...
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Service Delivery Director
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia tabby Full timeWe are seeking a highly experienced Service Delivery Director to lead our customer support operations at tabby and drive service excellence.This strategic role will be responsible for developing and implementing service delivery strategies that meet or exceed customer expectations, while also ensuring alignment with organizational goals and objectives. The...
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Educational Excellence Director
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia National Company for Learning & Education Full timeJob Title: Director of Educational ExcellenceThe National Company for Learning & Education seeks an exceptional Director of Educational Excellence to lead our educational initiatives and drive student success. This is a senior leadership position that requires a visionary leader with a strong background in education.Responsibilities:Develop and implement...
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Director of Category Excellence
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya Investment Company Full timeThe Qiddiya Investment Company is looking for a highly skilled Director of Category Excellence to join our team.The successful candidate will be responsible for leading the development and execution of an overarching category procurement strategy for corporate services, ensuring alignment with the gigaproject's strategic goals.Main Responsibilities: Category...
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Director of Delivery Excellence
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ASU+GSV Summit Full timeWe are looking for an experienced professional to fill the position of Director of Delivery Excellence at McKinsey & Company. This individual will be based in Riyadh or Jeddah and will be responsible for leading teams of consultants and clients in delivering multiple large projects that align with business objectives.About the Role:You will have ownership of...
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Service Excellence Director
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia The Ritz-Carlton Full timeOur CultureThe Ritz-Carlton is proud of its unique culture, which emphasizes teamwork, respect, and a passion for delivering exceptional service. Our Ladies and Gentlemen strive to create memorable experiences for our guests, and we are committed to supporting their growth and development.Job ResponsibilitiesThis role plays a key part in our commitment to...