Service Excellence Specialist

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Tetra Pak Full time

Tetra Pak is a global leader in food processing and packaging solutions. We are looking for a talented individual to join our customer service team as a Customer Service Representative.

As a key member of the team, you will be responsible for managing front office activities related to order management, design handling, supply and demand, and logistics. You will work closely with the Customer Service and Design Director to drive customer satisfaction and improve overall customer experience.

Responsibilities
  1. Customer care and after-sales services.
  2. Be an active member of the accounts team.
  3. Drive continuous improvement through common agenda projects in account initiatives.
Requirements
  • 02 - 03 years of prior work experience in a similar role.
  • Candidate should have a customer-focused mindset and be self-driven, proactive, and highly structured.
  • Ability to handle multiple tasks while demonstrating time management and prioritization among them.


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