Sales Coaching Manager

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Randstad (Schweiz) AG Full time
About the Role:

We are seeking an experienced Sales & Telesales Quality Assurance Supervisor to join our team.

In this role, you will be responsible for monitoring and evaluating the quality of calls made by our sales and telesales agents, providing coaching and training to improve their performance, and tracking key performance indicators to ensure we meet our business objectives.

As a Quality Assurance Supervisor, you will also be responsible for ensuring that our agents adhere to company policies and industry regulations, and for identifying areas for process improvement and implementing changes as needed.



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