Senior Officer

1 week ago

Dammam, Eastern Province, Saudi Arabia Hong Kong Housing Society Full time
About the Job

We are seeking a highly skilled and experienced Senior Officer to join our team at the Hong Kong Housing Society. As a Senior Officer, you will play a critical role in combatting tenancy abuse across all HKHS rental housing estates.

Key Responsibilities
  • Assist in investigating and addressing cases of tenancy abuse, including non-occupation, subletting, and misuse of PRH units.
  • Conduct hard cases of home visits and investigations, gathering relevant evidence and making recommendations on case decisions.
  • Perform duties beyond regular office hours, including nighttime, weekend, and public holiday work, as necessary.
  • Conduct cyber patrols to detect suspect tenancy abuse cases.
  • Interview tenants and household members to gather information and prepare witness statements.
  • Provide assistance in preparing regular reports on tenancy abuse cases, team activities, case progress, staff attendance, and daily expenses for managers' review.
  • Assign and arrange duties for Assistant Officer/Administrative Assistant Officer to ensure they meet the requirements from managers.
  • Assist in on-the-job training for new staff.
Requirements
  • Level 3 or equivalent or above in 5 subjects in the HKDSE, or equivalent; including English and Chinese, Degree / Diploma Holder preferred.
  • Minimum 3 years of experience in conducting fraud investigations of any discipline is preferred.
  • Investigation experience on tenancy management is a definite advantage.
  • Candidates with different levels of relevant experience will be considered for different positions.
  • Excellent communication and interpersonal skills.
  • Strong observation and assessment skills.
  • Ability to work independently and collaboratively as part of a team.
  • Proficient in data analytics, visualization, and reporting.
  • Advanced skills in Microsoft Office Suite, including developing complex Excel spreadsheets with formulas, pivot tables, and data analysis.
  • Flexibility to adapt to changing schedules and priorities.
  • Sound knowledge of public rental housing policies and regulations is preferable.
  • Experience in using Cyber patrol is a plus.
  • Having a valid Hong Kong driving license is advantageous.

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