Category Management Expert

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Rawaj HCM Jobs Full time

We are looking for a highly skilled Drop Ship Category Manager to join our team at Rawaj HCM Jobs. As a key member of our team, you will be responsible for overseeing the vendor relationship and performance management from beginning to end for vendors on the drop ship program. This includes managing the operational liaison between IT, vendors, service providers, and merchandising teams to ensure seamless execution.

The ideal candidate will have a strong understanding of retail landscape and 'best practice' systems and functionality. With a minimum of 7 years of experience in Drop Ship or e-Commerce operations department, you will be able to troubleshoot common issues, drive drop ship optimization, and provide sound business judgment to influence others.

In this role, you will work closely with cross-functional teams to develop and maintain vendor compliance policy, select and approve merchants, vendors, and drop ship providers, and align with providers and tech to develop and test processes through to implementation. Additionally, you will ensure seamless path to 'go live' across multiple functions and continuously drive drop ship optimization through troubleshooting, vendor reporting, and education.

Key Responsibilities
  • Develop and maintain vendor compliance policy, including SLAs and chargebacks.
  • Select and approve merchants, vendors, and drop ship providers.
  • Align with providers and tech to develop and test processes through to implementation.
Requirements
  • Bachelor's degree in a related field.
  • Strong communication, attention to detail, and problem-solving skills.
  • Excellent writing, speaking, and presentation skills.
  • Minimum of 7 years of experience in Drop Ship or e-Commerce operations department.

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