ServiceNow ITOM Technical Specialist
2 days ago
Linking Humans is looking for a skilled ServiceNow ITOM Technical Consultant to join our team in Saudi Arabia. As a key member of our team, you will be responsible for supporting the design, development, and implementation of IT Operations Management (ITOM) solutions.
About the JobThis is a fantastic opportunity for you to work on complex projects, collaborate with expert teams, and contribute to the digital transformation of major organisations.
Key Responsibilities:- Implement and configure ServiceNow ITOM solutions, including Discovery, Service Mapping, CMDB, Event Management, Cloud Management, and AIOps.
- Work closely with architects, developers, and stakeholders to understand requirements and deliver effective ITOM solutions.
- Develop integrations between ServiceNow and third-party systems to enhance automation and efficiency.
- Provide technical support and troubleshooting for ITOM-related issues.
- Ensure best practices are followed in configuration, customisation, and deployment of ITOM modules.
- Experience in ServiceNow ITOM development and implementation.
- Strong understanding of CMDB, Discovery, Service Mapping, Event Management, and Cloud Management.
- Hands-on experience with ServiceNow scripting (JavaScript, REST/SOAP integrations).
- Familiarity with cloud platforms (AWS, Azure, GCP) and how they integrate with ServiceNow.
- Excellent English communication skills (spoken and written).
- ServiceNow Certified Implementation Specialist (CIS-ITOM) is preferred.
- Willingness to relocate to Saudi Arabia and work on-site.
- Competitive salary based on experience.
- Medical insurance and visa sponsorship.
- Relocation assistance to support your move.
- Work on high-profile projects with a global ServiceNow leader.
- Career growth opportunities in the expanding Middle East ServiceNow market.
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