Customer Experience Leader

Job SummaryRaffles is seeking a highly skilled and experienced Guest Service Manager to join our front office team. As a key member of our team, you will be responsible for overseeing daily front office operations, leading and motivating the front office team, and ensuring exceptional guest experiences.Key Responsibilities:Oversee daily front office...

About the RoleWe are seeking an experienced Retail Store Manager to join our team. As a key leader, you will drive commercial performance and deliver exceptional guest experiences. Your primary responsibility will be to implement people and CX strategies, driving eNPS and cNPS.Main Responsibilities:Drive in-store CX initiativesPlan succession of team members...

Sepha Store Operation Management Overview:This critical role requires a seasoned professional with expertise in managing multi-site retail operations, driving sales growth, and fostering an exceptional customer experience. As a leader, you will oversee the execution of our retail strategy across multiple stores, ensuring seamless delivery of our brand...

Roles and responsibilities The Customer Experience Agent ensures a positive, customer-first experience by handling calls efficiently, optimizing revenue, and addressing concerns professionally. Responsibilities include communicating flyadeal policies, accurate data entry, resolving complaints, and supporting flight disruption management. Agents maintain...

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...

About UsAs a leader in the luxury retail industry, Chalhoub Group has been a driving force behind innovative customer experiences for over six decades. Our mission is to continually push the boundaries of what is possible, leveraging cutting-edge technologies and expert knowledge to deliver unparalleled results.Our extensive portfolio of owned brands and...

ResponsibilitiesThe Customer Experience Coordinator is responsible for delivering exceptional customer experiences across all touchpoints. This includes providing outstanding customer service, resolving customer complaints, and promoting loyalty programs.This role requires a highly empathetic and customer-focused individual with excellent communication...

At Al Futtaim, we are committed to delivering exceptional customer experiences. We are looking for a Customer Experience Specialist to play a crucial role in driving sales growth and enhancing customer satisfaction. As a key member of our team, you will focus on developing and executing strategies to improve customer engagement and loyalty.Main...

Job DescriptionAs a Customer Experience Manager at Cruise Saudi, you will be responsible for overseeing all customer care operations, ensuring exceptional customer experience, and maintaining high levels of customer satisfaction.This role involves handling customer inquiries and complaints, including those from the Ministry of Tourism, coordinating with...

We are seeking a dedicated Customer Experience Manager who can lead our customer service team to deliver exceptional experiences for our clients. The ideal candidate will have excellent leadership skills, a customer-focused mindset, and the ability to analyze data to drive business decisions.About the Role:Lead and manage the customer service team to achieve...

Haji Hussein Alireza & Co., Ltd. is seeking a skilled Customer Experience Coordinator to join our team in Jeddah, Saudi Arabia.Key ResponsibilitiesTo provide exceptional customer service and support to internal stakeholders and external clients.Respond to customer inquiries and resolve issues promptly and efficiently.Analyze customer feedback and data to...

Job DescriptionHaji Hussein Alireza & Co., Ltd. is seeking a highly skilled Customer Experience Specialist to join our IT department. As a key member of the team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely...

Our CompanyEmdad Al Khebrat is a leading organization in the region, committed to delivering exceptional customer experiences. We are seeking a highly motivated and experienced Customer Service Manager to join our call center team in Jeddah, Saudi Arabia.Key ResponsibilitiesManage a team of call center agents to achieve high performance standards.Develop and...

Job DescriptionWe are seeking a qualified and enthusiastic Food Server to join our team at Speakeasy. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, ensuring the cleanliness and setup of our dining area, and collaborating with our kitchen staff.About the RoleThis is a full-time on-site...

Job DetailsHH-SHAKER is looking for a Customer Experience Manager to join its service team in Jiddah.The successful candidate will be responsible for:Overseeing daily operationsEnsuring high service levelsFostering team collaborationTo excel in this role, you will need:Strong leadership, communication, and team management skillsCustomer service and...

At Majid Al Futtaim, we believe in making great moments for everyone, every day.As a Sales Associate, you will be part of a dynamic team that delivers exceptional customer experiences across our various brands.Your key responsibilities will include:Providing excellent customer service standards in line with Majid Al Futtaim guidelinesAchieving set sales...

About White SpacesWe're a dynamic coworking community that empowers professionals to succeed.Our goal is to provide inspiring workspaces that foster creativity, productivity, and collaboration.We're seeking a highly skilled Associate to oversee sales, customer experience, and operational efficiency.Role OverviewThe Associate will be responsible for managing...

RequirementsA degree in Healthcare Management, Hospitality, or a related field.5+ years of experience in patient experience or customer service leadership.Combines empathy with expertise – a natural problem-solver who truly cares.Preferably Saudi.

Company DescriptionJazala Wellness is a Longevity Social Club that takes an integrative approach to wellness, seamlessly blending advanced technology, holistic practices, and a people-first philosophy. Our mission is to inspire a healthier, happier community while setting a new global standard for wellness excellence.At Jazala Wellness, we have created a...