Sales Support Engineer
5 days ago
Evostel (previously AQESA), a subsidiary of the Ali Zaid Al Quraishi & Brothers Company (AZAQ Group), is a leading provider of diversified services in the GCC region. With over 60 years of experience, the Group has established strong relationships with international partners and has a reputation for excellence in its field.
Job Summary:
We are seeking a highly skilled Sales Support Engineer to join our IT department. The successful candidate will be responsible for:
- Developing and implementing procedures and controls to improve departmental efficiency
- Ensuring the proper implementation and control of group policies and procedures
- Maintaining sales operations, including the entry of proposals into the system
- Providing insightful analysis to the Business Unit leader on areas for improvement
- Communicating with customers to resolve operational issues and achieve high performance scores
- Making recommendations to improve productivity, quality, and efficiency of operations
- Coordinating and resolving issues related to internal operations
- Leading and directing the work of others
- Developing and implementing the Business Unit Sales Plan
- Identifying, qualifying, and developing business relationships
- Facilitating client meetings and resolving issues
- Developing and recommending tactical and operations efficiency plans
- Generating and maintaining a credible forecast for the Business Unit account
- Serving as the primary customer contact for the Business Unit
- Participating in the implementation and continual improvement of the quality management system ISO 9001:2008
- Leading all activities of the department where administration or admin services are required
- Making logistical arrangements for team members and the team leader
- Setting up meetings with internal and external stakeholders
Other Responsibilities:
The successful candidate will also be responsible for performing other job-related projects and assignments as required by their direct supervisor/manager.
Qualifications and Skills:
We are looking for a candidate with a Bachelor's degree in Engineering, Electrical, or a related field, and a minimum of 2-3 years of experience in a similar role.
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