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Customer Experience Architect

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Dell Full time
Value Selling Strategy

About the Job:

This role is focused on driving transformative value to customers through expert product and solutions knowledge. You will work closely with key stakeholders to understand customer business needs and provide tailored solutions that meet those needs.

Main Accountabilities:

  • Develop deep understanding of client business operations and identify areas where Dell's products and services can add value.
  • Become a trusted advisor to senior-level customers and decision-makers, leveraging your expertise to drive business outcomes.
  • Work collaboratively with cross-functional teams to develop and execute sales strategies that meet customer needs.
  • Maintain up-to-date knowledge of industry trends, competitor offerings, and market developments to ensure you stay ahead of the curve.
  • Cultivate strong relationships with internal stakeholders to drive successful sales outcomes.

What We're Looking For:

  • Proven track record of success in relationship selling roles, with a strong focus on customer needs and business outcomes.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders.
  • Strategic thinker with the ability to develop and execute complex sales strategies.
  • Passion for staying up-to-date with industry trends and developments, with a desire to continually learn and grow.
  • Collaborative mindset, with a strong ability to work effectively across multiple functions and geographies.