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Lead Client Director

1 week ago

Riyad Al Khabra, Saudi Arabia Talent Pal Full time
Job Description

Talent Pal is an innovative agency that combines data, talent, and technology to deliver cutting-edge solutions for leading brands worldwide. We're proud members of Stagwell, a global network built to transform marketing.

We're seeking a highly skilled Client Lead to join our Business Growth team in Riyadh. As a key member of our team, you'll be responsible for overseeing client relationships, developing strategies, and delivering successful outcomes.

Key Responsibilities:

  • Nurture client relationships and ensure satisfaction through effective communication and issue resolution.
  • Collaborate with Regional / Country Directors to develop and execute client strategies.
  • Create robust project plans to anticipate deadlines, risks, and deliver successful outcomes.
  • Evaluate account teams' alignment with client objectives and project goals.
  • Provide regular updates on project status and challenges to clients.
  • Redirect client requests to the appropriate contacts when necessary.
  • Develop comprehensive proposals that meet client needs and organizational objectives.
  • Lead client meetings, identifying opportunities and presenting tailored solutions.
  • Autonomously develop and deliver proposals that address all client requirements.
  • Lead and manage project teams, setting SMART objectives and delegating tasks.
  • Coach and develop junior team members, enhancing their skills and career growth.
  • Drive continuous improvement in team organization and processes.
  • Anticipate and resolve internal issues with support from HR and other resources.