Contact Centre Operations Manager

About the RoleWe are seeking a highly skilled and experienced Contact Centre Team Lead to join our team in KSA. As a key member of our operations team, you will be responsible for managing frontline operation teams to ensure operational excellence and excellent customer service.You will have a proven track record of stakeholder management and experience in...

Are you passionate about serving the community and providing exceptional customer support? We are looking for a dedicated Contact Centre Agent to join our team You will play a vital role in managing inbound and outbound calls, scheduling home visits, and assisting social beneficiaries with their inquiries.Key Responsibilities:Handle inbound and outbound...

Job SummaryWe are seeking a dynamic and experienced Senior Manager for Experience Centre Operation (Sales & Leasing) to lead our operations at Qiddiya Investment Company. This role is crucial in delivering exceptional experiences to our visitors and prospective clients while driving sales and leasing initiatives for various offerings within...

About the RoleTaab Group is seeking a talented Contact Center Operations Lead to join our team in KSA.We are looking for a proactive leader who can drive excellence in customer service, ensure seamless contact center operations, and deliver an exceptional customer experience. This role involves working closely with the Head of the Contact Center to implement...

Role OverviewThis role plays a pivotal part in ensuring operational excellence and exceptional customer service in our Level 1 and Level 2 Contact Centres in KSA.You will be responsible for managing frontline operations teams, producing accurate reports, and implementing action plans to address team and departmental KPIs and service quality standards.

Role OverviewAs a Customer Service Operations Manager at Lalamove, you will be responsible for providing exceptional frontline people leadership and operational management for the Level 1 and Level 2 Contact Centres in KSA.This is a key role that requires a proactive approach to ensuring operational excellence and excellent customer service. You will work...

What We're Looking ForWe are seeking a highly motivated and experienced Senior Manager to lead our Experience Centre Operation team at Qiddiya Investment Company. The ideal candidate will have a proven track record of achieving sales targets and managing successful operational functions.Essential QualificationsBachelor's degree in Business Administration,...

Qiddiya Investment Company is pioneering a new era of entertainment and leisure in Saudi Arabia, and we're seeking a dynamic and experienced Senior Manager for Experience Centre Operation (Sales & Leasing) to lead our operations. This role is crucial in delivering exceptional experiences to our visitors and prospective clients while driving sales and leasing...

About the RoleThis is an exciting opportunity to join Amazon's AGS business in China as a Contact Center Operations Specialist. You will be responsible for forecasting business demands through data analysis and developing staffing strategies to ensure seamless customer service experiences.

About UsEgis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the...

Job OverviewWe are currently seeking a Cloud and Data Centre Specialist to join our team at Ceer. This role will involve designing, deploying, and operating our global cloud infrastructure and data centres.The successful candidate will have a deep understanding of cloud computing and data centre technologies and will be able to develop and implement...

Company DescriptionEgis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts...

About the Role:We are seeking an experienced Distribution Centre Supervisor to join our team. The successful candidate will be responsible for managing the day-to-day activities of the distribution centre, ensuring that orders are fulfilled efficiently and that inventory levels are accurately managed.Key Responsibilities:Develop and implement strategies to...

About Jasara Program Management CompanyWe are seeking a highly experienced Data Centre Project Director to join our team. As a Data Centre Project Director, you will be responsible for leading the development and implementation of cutting-edge Data Centres, Smart Technologies, and ICT infrastructure projects within our organisation.The successful candidate...

Gulf Marketing Group (GMG Group) is a global well-being company that retails, distributes, and manufactures a portfolio of leading international and home-grown brands across sport, food, and health sectors. Our vision is to inspire people to win in ways that make the world better.About the RoleThis Logistics Operations Manager role is crucial in driving the...

About the RoleThe Data Centre Supply Solutions (DCCS) team at Amazon is looking for a highly skilled and experienced Risk Analysis Engineer to join our dynamic environment. As a Data Centre Risk Management Specialist, you will play a crucial role in guiding the expansion of AWS facilities and services in new and existing regions across APAC.Your primary...

Role OverviewThe Operational Control Centre (OCC) Development & Validation role involves overseeing the design, implementation and validation of OCC systems. This includes ensuring compliance with project specifications, railway safety regulations and industry standards such as EN 50126 and IEC 62290.You will review and validate OCC construction drawings,...

ResponsibilitiesThe ideal candidate will possess:Strong leadership skills to lead the Experience Centre operation.Excellent communication and interpersonal skills to deliver exceptional customer experiences.A proven track record of achieving sales targets and managing successful operational functions.Ability to work in a fast-paced, dynamic environment and...

About the PositionWe are seeking a highly experienced Profit Centre Executive to join our team at Pinnacle Management Consultants. As a key leader, you will be responsible for driving business growth and improving operational efficiency.Key ResponsibilitiesDevelop and execute business strategies to drive revenue growthLead a team of professionals to deliver...

About the RoleThe Contact Center Senior Supervisor will be responsible for managing a team of customer support agents, providing guidance and training to ensure excellent service quality. This individual will also analyze key operational metrics, identify areas for improvement, and implement changes to enhance overall performance.