Contact Center Operations Lead

About the RoleThis is an exciting opportunity to join Amazon's AGS business in China as a Contact Center Operations Specialist. You will be responsible for forecasting business demands through data analysis and developing staffing strategies to ensure seamless customer service experiences.

The Enterprise Contact Center Specialist role at Amazon is focused on delivering exceptional customer experiences through innovative technology solutions. As part of our Amazon Connect Specialist Team, you'll work collaboratively with customers to design and implement tailored contact center solutions.About the Team CultureWe value diversity, equity, and...

**Company Overview:**Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Our Customer Experience...

Required Skills and Qualifications- 5+ years of business development/consulting in enterprise software, cloud, or SaaS companies- Experience creating and presenting business value proposals to VP and C-level executivesPreferred Qualifications- Experience with Contact Center technology transformation initiatives- Deep understanding of cloud technologies,...

In this Contact Centre Operations Manager role at Maximus KSA, you will be responsible for leading and managing our contact centre operations team to deliver exceptional customer service and support to our social beneficiaries.You will oversee all aspects of contact centre operations, including call handling, email management, data entry, and record-keeping....

About the RoleWe are seeking a highly skilled and experienced Contact Centre Team Lead to join our team in KSA. As a key member of our operations team, you will be responsible for managing frontline operation teams to ensure operational excellence and excellent customer service.You will have a proven track record of stakeholder management and experience in...

Are you passionate about serving the community and providing exceptional customer support? We are looking for a dedicated Contact Centre Agent to join our team You will play a vital role in managing inbound and outbound calls, scheduling home visits, and assisting social beneficiaries with their inquiries.Key Responsibilities:Handle inbound and outbound...

Data Center Operations Technician, Data Center OperationsAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our...

Silah Tamkeen is a leading company in the staffing and recruiting industry, and we are seeking a highly skilled Call Center and Operations Manager to join our team. As a mid-senior level professional, you will be responsible for managing our call center operations, ensuring exceptional customer service and driving revenue growth.ResponsibilitiesManage call...

Cloud and Data Center Technical Lead Job Summary">We are seeking an experienced Cloud and Data Center Technical Lead to join our team. As a member of this team, you will play a critical role in leading the technical direction of our data center operations.You will be responsible for overseeing the planning, installation, configuration, optimization,...

Department: Customer Support OpsLocation: KSACompensation: ر.س15,000 - ر.س20,000 / monthDescription:We are looking for a high-impact Operations Manager to drive excellence in our customer service operations in KSA. This role is critical to ensuring seamless, high-performance contact center operations while delivering an exceptional customer experience.As...

Head of Data Center Operations and Maintenance Job SummaryWe are seeking an experienced Head of Data Center Operations and Maintenance to join our team in KSA. The successful candidate will be responsible for leading our data center operations team, ensuring the safe and efficient operation of Amazon's data centers in the region, and driving business growth...

Data Center Operations Manager - KSA Job SummaryWe are seeking an experienced Data Center Operations Manager to join our team in KSA. The successful candidate will be responsible for leading our data center operations team, ensuring the safe and efficient operation of Amazon's data centers in the region, and driving business growth through innovative...

Data Center Operations Security TeamWe are looking for a highly talented and motivated Physical Security Program Manager (SPM) to join our team.The position involves the design, installation, and integration of security systems equipment including Access Control/Intrusion Detection and CCTV Surveillance systems.The ideal candidate will have in-depth...

Job Summary:The Business Operations Manager plays a pivotal role in overseeing the performance of processing centers, ensuring strategic objectives are met. This role demands effective management to guarantee alignment with company goals.Main Responsibilities:Verify efficient processing of all first registration requests.Ensure compliance with the Service...

About the RoleWe are seeking a seasoned professional to lead our data center operations team in KSA. The ideal candidate will have a strong background in managing complex infrastructure projects, with experience in hiring, developing, and managing high-performing technical teams.Key Responsibilities:Hiring and developing a team of experienced operations...

CARE, a leading provider of cloud infrastructure services, seeks an exceptional Data Center Facility Engineer to join our expanding Data Center (DC) Cloud regions. This hands-on role will be responsible for operating and maintaining world-class mechanical and electrical infrastructure following a process-oriented approach.About the RoleAs a Data Center...

Job DescriptionAs a Data Center Operations Specialist at SENSYS Inc., you will play a crucial role in ensuring the high availability and efficiency of our critical infrastructure.The ideal candidate will have expertise in data center operations, maintenance, and troubleshooting, with hands-on experience in data center hardware, networking equipment, and...

Job DescriptionThe NETS-International Group is seeking a seasoned security professional to lead the Security Operations Center (SOC) team in Riyadh, KSA. This key role involves overseeing the effective management of SOC operations, ensuring system security needs are established and maintained, and defining services, procedures, and Key Performance Indicators...

Job Title: Data Center Operations Team Member">We are seeking an experienced Data Center Operations Team Member to join our team. As a member of this team, you will play a critical role in ensuring the smooth operation of our data centers.You will be responsible for managing the planning, installation, configuration, optimization, operations, and ongoing...