Contact Center Operations Specialist

About the RoleTaab Group is seeking a talented Contact Center Operations Lead to join our team in KSA.We are looking for a proactive leader who can drive excellence in customer service, ensure seamless contact center operations, and deliver an exceptional customer experience. This role involves working closely with the Head of the Contact Center to implement...

Enterprise Contact Center SpecialistWe're seeking an experienced Enterprise Contact Center Specialist to join our team at Amazon. In this role, you will be responsible for designing and implementing contact center solutions that meet the needs of large-scale customers.Experience in IT development or implementation/consulting in the software or Internet...

The Enterprise Contact Center Specialist role at Amazon is focused on delivering exceptional customer experiences through innovative technology solutions. As part of our Amazon Connect Specialist Team, you'll work collaboratively with customers to design and implement tailored contact center solutions.About the Team CultureWe value diversity, equity, and...

**Company Overview:**Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Our Customer Experience...

About the RoleWe are seeking an experienced Cloud Solutions Expert to join our team as an Enterprise Contact Center Architect. In this role, you will collaborate with customers to design and implement scalable, flexible, and resilient technical architectures that address their complex challenges.Key ResponsibilitiesProvide customers with deep technical...

About the RoleThe Contact Center Senior Supervisor will be responsible for managing a team of customer support agents, providing guidance and training to ensure excellent service quality. This individual will also analyze key operational metrics, identify areas for improvement, and implement changes to enhance overall performance.

**Responsibilities:**In this Contact Center Team Leader role, you will be responsible for leading and directing a team of customer service representatives. This includes:Supervising team members to ensure they meet performance targets and deliver exceptional serviceHandling complex customer inquiries, complaints, and issuesLeading and mentoring team members...

We are seeking a highly motivated and experienced Contact Center Supervisor to join our team at Tamkeen Human Resource (THR).About This JobThis is an exciting opportunity to lead a high-performing team of customer service professionals and drive business growth through exceptional service delivery.The ideal candidate will have a proven track record of...

Responsibilities:Handle inbound and outbound calls, providing exceptional customer service.Respond to customer inquiries via email and social media in a timely and professional manner.Resolve customer issues and escalate cases when necessary to ensure satisfaction.Maintain accurate records of customer interactions in the company's CRM system.Collaborate with...

Required Skills and Qualifications- 5+ years of business development/consulting in enterprise software, cloud, or SaaS companies- Experience creating and presenting business value proposals to VP and C-level executivesPreferred Qualifications- Experience with Contact Center technology transformation initiatives- Deep understanding of cloud technologies,...

Arab National Bank is recruiting for a Call Center Operations Manager to join our Perfume & Cosmetics industry team in Riyadh, Saudi Arabia. As a key member of our team, you will be responsible for driving customer satisfaction and operational efficiency.Responsibilities:This role involves managing a team of customer service representatives, ensuring they...

Job DescriptionAs a Data Center Operations Specialist at SENSYS Inc., you will play a crucial role in ensuring the high availability and efficiency of our critical infrastructure.The ideal candidate will have expertise in data center operations, maintenance, and troubleshooting, with hands-on experience in data center hardware, networking equipment, and...

**Job Description**We are seeking an experienced Data Center Operations Specialist to join our team. The successful candidate will be responsible for ensuring the smooth operation of our data centers, including troubleshooting facility and rack-level events within internal Service-Level Agreements (SLAs).The ideal candidate will have hands-on experience in...

Job OverviewWe are seeking a highly skilled Data Center Operations Specialist to join our team at Amazon. This individual will be responsible for operating and maintaining mechanical and electrical infrastructure within our data centers.The ideal candidate will have a strong background in engineering, preferably in mechanical systems or electrical...

Data Center Operations Technician, Data Center OperationsAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our...

Are you passionate about serving the community and providing exceptional customer support? We are looking for a dedicated Contact Centre Agent to join our team You will play a vital role in managing inbound and outbound calls, scheduling home visits, and assisting social beneficiaries with their inquiries.Key Responsibilities:Handle inbound and outbound...

In this Contact Centre Operations Manager role at Maximus KSA, you will be responsible for leading and managing our contact centre operations team to deliver exceptional customer service and support to our social beneficiaries.You will oversee all aspects of contact centre operations, including call handling, email management, data entry, and record-keeping....

We are seeking a highly motivated and experienced Call Center Operations Specialist to join our team at Tamkeen Human Resource (THR).About This JobThis is an exciting opportunity to lead a high-performing team of customer service professionals and drive business growth through exceptional service delivery.The ideal candidate will have a proven track record...

Job DescriptionArabic Computer Systems is a leading technology company in Saudi Arabia, seeking a skilled professional to join our team of over 3,000 IT professionals. The successful candidate will be responsible for maintaining and optimizing data center operations for multiple locations.ResponsibilitiesMaintain security compliance at the data center...

We are seeking a seasoned Network Engineer to join our team at ZIWO LLC.About ZIWO:ZIWO is an Omni-channel Cloud Contact Center Software (CCAAS) offering seamless communication solutions for businesses worldwide. Our platform facilitates integration with any application, ensuring flexibility and ease of use.We connect users across 145 countries, enabling...