Service Excellence Director

As a Service Director at Kitopi, you will be responsible for developing and implementing strategies to drive team performance and customer satisfaction. You will lead a team of professionals to deliver exceptional customer experiences, while fostering a culture of innovation and growth within the organization.About UsKitopi operates a portfolio of invested...

About the RoleWe are looking for an experienced Managed Services Director to oversee and drive the full lifecycle of our managed services and operations and maintenance (O&M) business. The ideal candidate will have expertise in directing sales, pre-sales, PMO, and support teams, while fostering strong relationships with stakeholders and...

We are looking for a highly skilled Aftersales Specialist, BMW Autoline Drive to join our team at Deka Minas (Pty) Ltd. As a key member of our aftersales operations, you will be responsible for managing aftersales activities, ensuring seamless integration of Autoline systems, and optimizing service efficiency within the dealership.Your key responsibilities...

We are seeking a highly skilled and motivated Customer Service Advisor to join our team at National Parcel Stations Network Co. This is an exciting opportunity for a talented individual to provide exceptional customer service and support.About the Position:The successful candidate will be responsible for handling customer inquiries, resolving issues, and...

We are seeking a highly experienced Strategic Operational Services Director to join our team at Games Jobs Direct.In this role, you will be responsible for overseeing the management of transversal teams and Production services Co-development, Agile Practices and Production Methodologies and PMO.Your main tasks will include contributing to the implementation...

Perform forensic investigations and fraud risk reviews / assessments.Draft reports and presentations on findings and recommendations for clients.Work together with data engineers and intelligence professionals to bring all relevant information to bear in investigations.Supervise junior staff and ensure they are provided with learning and development...

About the job Account Management DirectorWe are seeking the expertise of an Account Management Director to manage client accounts.ROLE AND RESPONSIBILITIESSells company products and services to potential/existing PIF & PIF Portfolio of companies.Prospects and identifies new leads and opportunities with PIF & PIF Portfolio of companies.Provides client service...

Job OverviewWe are seeking a highly skilled and experienced Spa Manager to lead our beauty and general well-being services in Riyadh and Khobar.About the RoleServes as a role model for excellent guest relations, interacting with clients to gather feedback on product quality and service standards.Handles client complaints, empowers associates to deliver...

We are seeking an outstanding individual to fill the role of Director of Risk Management at Paradise Placement Consultancy. As a key member of our team, you will be responsible for leading forensic investigations and fraud risk reviews/assessments, developing and growing our business, and managing a portfolio of clients.The ideal candidate will have strong...

Do you have project management experience and are you seeking a new job in Riyadh? Our client is looking for a PMO Director, and the role comes with an attractive salary and benefits package.As a PMO Director, you will be accountable for the Operational Services layer that supports the studio by overseeing the management of transversal teams and Production...

We are looking for an experienced Managed Services & O&M Director to oversee and drive the full lifecycle of our managed services and operations and maintenance (O&M) business. The role requires a strong leader with a proven track record in IT management, project delivery, and strategic business planning. The ideal candidate will have expertise in directing...

As a F&B Operations Director at Sofitel, you will be responsible for overseeing the smooth operation of our food and beverage services.The Main Responsibilities of this role include:Managing the F&B team to ensure exceptional service and quality.Developing and implementing strategies to drive revenue growth.Maintaining high standards of cleanliness and...

Arabic Computer Systems is seeking a highly skilled UX Design Director to lead its UX design efforts. With over 35 years of experience and a workforce of more than 3,000 IT professionals, ACS serves government entities and top Middle Eastern companies. As a UX Design Director, you will be responsible for developing and implementing UX design strategies.Main...

About Zuma RestaurantsWe are a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four incredible locations across the Middle East.At Zuma, we're more than a restaurant – we're a vibrant community fueled by the energy that flows from our Robata grills, guided by our core values:Honor...

About Point. Your Marketing Investment Partner:We are a leading marketing services company that helps businesses achieve their goals through innovative marketing solutions. Our team is dedicated to providing exceptional service and support to our clients.We are seeking a Client Success Director to join our team and help drive business growth through...

Job SummaryWe are seeking an experienced Medical Director to lead our Medical Records Services and ensure compliance with accrediting and research standards. The ideal candidate will have a Master's Degree in Medical Records Management or a related field, and a proven track record of managing medical records systems, procedures, and standards.About the...

The Market Director – Residential & Hospitality shall develop and oversee all service delivery, inclusive of win work, client management and delivery of services for clients & projects for the Residential & Hospitality Market for the Middle East. They shall be directly responsible for the performance of the Residential & Hospitality Market from a revenue...

Serco Middle East is a leading provider of asset management services. We are seeking a director of assets and infrastructure to join our team in Riyadh. As a director, you will be responsible for managing the growth of our reputation for operational excellence within KSA, leading a team responsible for developing global best practice benchmarking and...

Afaq - Warehouse Branch is searching for a seasoned Fulfillment Center IT Director to manage our Fulfillment & Operations IT team. As a Fulfillment Center IT Director, you'll be responsible for leading the coordination of trouble tickets and change management to strict Service Level Agreements (SLAs).Your Primary ResponsibilitiesLeading the IT team to ensure...

About the Position:Nahdi Medical Co. is currently seeking a highly motivated Healthcare Services Director to lead our retail pharmacy operations and drive growth through innovative strategies.Key Responsibilities:Develop and execute comprehensive plans to enhance customer experience, increase sales, and expand our market share.Build and maintain strong...