Sales Professional

5 days ago

Jeddah, Makkah Province, Saudi Arabia Gulf Marketing Group (GMG Group) Full time

About Gulf Marketing Group (GMG Group):

We are a global well-being company that retails, distributes and manufactures a portfolio of leading international and home-grown brands across sport, food and health sectors.

Our vision is to inspire people to win in ways that make the world better.

Today, our investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods.

Working across the Middle East, North Africa, and Asia, we have introduced more than 120 brands into our markets.

About the Role

A Sales Assistant at GMG will be responsible for delivering exceptional customer service and driving sales growth by maximizing opportunities and providing outstanding support.

Key Responsibilities:

  • Demonstrate product features and benefits to customers; showcase product use and handling
  • Educate clients on brand quality standards and specifications
  • Advise customers on product ranges best suited to their needs; answer queries to inform purchasing decisions
  • Provide information on warranties, features, specifications, maintenance and care of products
  • Ensure customer needs are met, complaints are resolved (or escalated) and customer service is of exceptional standard
  • Maintain awareness of new product launches, promotional events and sales
  • Achieve sales targets by using sales techniques, upselling and cross-selling
  • Verify promotions and pricing are accurate and in line with company standards and policies
  • Compute sale prices and discounts as applicable; maintain sales records
  • Process cash, change and credit payments; generate invoices and receipts
  • Operate as a cashier and ensure accuracy in money handling
  • Follow after-sales processes and adhere to repair/return policies and procedures
  • Adhere to loss prevention, inventory control and standard operating procedures
  • Assist with store merchandising, including product placement and arrangement
  • Maintain high standards of housekeeping and grooming etiquette in-store at all times

Self-Management:

  • Set performance goals at the start of the year in discussion with the reporting manager and achieve them throughout the year
  • Take ownership of personal learning agenda by identifying development needs and agreeing on an individual development plan
  • Stay up-to-date with professional developments, new techniques and current issues through continued education and professional growth

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