Credit Control Manager

3 days ago


Riyad Al Khabra, Saudi Arabia Help AG Full time

About Help AG

We are the cybersecurity arm of e& enterprise, providing leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

With our presence in the Middle East dating back to 2004 and our strategic acquisition by e& in 2020, we have firmly established ourselves as the region's trusted IT security advisor. We maintain our focus on all aspects of cybersecurity by remaining vendor agnostic, trustworthy, and independent.

The Collection Specialist Role

We are seeking an experienced Financial Operations Coordinator who will maintain and monitor all customer billed invoices and follow-up on unpaid balances over 30 days after payment terms. The primary tasks will include generating aging reports to identify details of open account balances, maintaining appropriate documentation and notes of all collection activity, updating A/R Folder for weekly BOD reports with cash collection forecast for six weeks and sending email updates internally for the top 10 AR clients to CXOs.

Main Responsibilities:

  • Collection activities including payment follow-ups and reviewing payment terms as per agreed upon clients' PO/Contract.

  • Cheque collections including issuing receipts for client cheque payments.

  • Generating and sending statements of accounts to clients.

  • Conducting client visits.

  • Managing Bank Guarantee Applications.

  • Collecting Bank Guarantees and security cheques.

  • Preparing daily and weekly AR reports.

  • Updating the AR Folder daily.

  • Maintaining the customer database using NAV.

  • Performing ad-hoc tasks as assigned from time to time.

Qualifications & Skills:

  • Bachelor's degree in finance, business management, or accounting.

  • Well-versed with MS Dynamics Navision and MS Office tools (Word, Excel, Outlook, PowerPoint, SharePoint, Teams).

  • Knowledge of VAT and Withholding regulations (UAE, KSA, EGY, QAT).

  • Good at preparing reports and presentations.

  • Good analysis and evaluation skills.

  • Excellent communication skills.

  • Excellent organizational skills.

  • Adaptability and ability to get along well with colleagues, clients, and other stakeholders.

  • Persistence and hardworking.

  • Detail-oriented.

What We Offer:

  • Comprehensive health insurance provided by a leading global provider for medical insurance.

  • Career progression and growth opportunities through challenging projects and work.

  • Ongoing employee engagement and wellness campaign activities throughout the year.

  • Tailored training and development programs to support your professional growth.



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