Help Desk Engineer

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Alqotr Full time

The Help Desk Engineer at Alqotr is responsible for providing technical assistance to employees, resolving hardware and software issues, and assisting with troubleshooting on desktops, laptops, printers, and network devices.

Responsibilities

  • Provide technical assistance to employees via phone, email, or in-person.
  • Resolve hardware and software issues promptly and efficiently.
  • Assist with troubleshooting on desktops, laptops, printers, and network devices.
  • Maintain accurate records of IT assets, system configurations, and software licenses.

Requirements

A bachelor's degree in Information Technology, Computer Science, or a related field is required for this role. Additionally, 1-3 years of experience in IT support, network administration, or a similar role is preferred.



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