Business Process Director

13 hours ago


Riyadh, Ar Riyāḑ, Saudi Arabia Olayancareer Full time

Olayancareer is seeking a highly skilled Business Process Director to join our team.

Job Description

The Business Process Director will be responsible for overseeing the development and implementation of business processes to drive company success.

This role involves designing and implementing new or enhancing existing workflows to ensure efficient system operation, developing new or reinforcing existing SXL business processes to meet changing business requirements, and managing new projects related to company systems and processes.

Responsibilities

Development:

  • Design and implement necessary workflows to ensure efficient system operation.
  • Develop new or enhance existing business processes to address evolving business needs.
  • Manage new projects related to company systems and processes.

Operations:

  • Monitor system stability and report issues to responsible consultants.
  • Manage SAP consultant support charges.
  • Evaluate new change requests and monitor their implementation.
  • Review system performance with consultants.
  • Ensure new users receive proper training.
  • Provide training for new users.

Quality Assurance:

  • Implement SXL processes.
  • Monitor system stability and report issues to responsible consultants.
  • Evaluate new change requests and monitor their implementation.
  • Review system performance with designated consultants.
  • Assess consultant deliverables for competence.
  • Train new users.

Stakeholder Management:

  • Serve as focal point for established systems and procedures.
  • Liaise with SXL departments to achieve company KPIs.
  • Monitor consultants' support charges.
  • Ensure continuous solution competency through follow-up with developers.
Education & Certifications

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