Senior Client Relationship Manager

1 day ago


Riyadh, Ar Riyāḑ, Saudi Arabia Arabnews Full time

About the Company: Our Client is a Business Solutions company providing government relations services, corporate services, personnel support, and other solutions.

Job Purpose: The person in this position will be responsible for managing the relationship between the company and our most valued and important clients. The duties include building and maintaining relationships with key contacts at client organizations, and responding to and fulfilling client requests.

Key Responsibilities:

  • Client Communication: Respond promptly to client inquiries via email and phone, providing clear and concise information.
  • Service Planning: Develop and implement service plans, timelines, and necessary documentation to meet client needs.
  • Relationship Management: Build and maintain strong relationships with key clients, ensuring their needs are met and expectations are exceeded.
  • Contract Management: Draft and review contracts and other documents under the guidance of the Head of Corporate Services.
  • Financial Support: Assist with financial tasks, including proposals, invoice requests, and vendor registrations.
  • Record Keeping: Maintain accurate records of client activities and ensure task management systems are up-to-date.
  • Reporting: Assist in preparing activity reports and ensure timely completion of key activities.
  • Compliance: Manage license renewals and ensure compliance with Saudi Labor Law regarding immigration and employee mobility.
  • HR Support: Provide operational HR services and assist with legal documentation for employees.
  • Team Collaboration: Participate in team meetings and collaborate with other business units as needed.

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