Key Client Relationship Manager

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Arabnews Full time

About Arabnews: As a leading Business Solutions company, we provide government relations services, corporate services, personnel support, and other innovative Solutions to our clients.

Job Purpose: We are seeking a highly skilled professional to manage the relationship between our company and our most valued and important clients. The successful candidate will be responsible for building and maintaining relationships with key contacts at client organizations, and responding to and fulfilling client requests.

Key Responsibilities:

  • Client Relationship Management: Develop and maintain strong relationships with key clients, ensuring their needs are met and exceeded.
  • Service Delivery: Provide clear service plans, timelines, and necessary documentation to clients, ensuring timely and professional delivery.
  • Communication: Keep clients updated on the status of their services, address issues professionally, and provide regular progress reports.
  • Contract Management: Draft contracts and other documents under the guidance of the Head of Corporate Services, ensuring compliance with company policies and procedures.
  • Financial Support: Assist with financial tasks, including proposals, invoice requests, and vendor registrations, ensuring accurate and timely completion.
  • Record Keeping: Maintain accurate records of client activities, ensuring task management systems are up-to-date and compliant with company standards.
  • Reporting: Assist in preparing activity reports, ensuring timely completion and submission to senior management.
  • Compliance: Manage license renewals and ensure compliance with Saudi Labor Law regarding immigration and employee mobility, ensuring the company remains compliant and up-to-date.
  • HR Support: Provide operational HR services, including assisting with legal documentation for employees, ensuring compliance with company policies and procedures.
  • Team Collaboration: Participate in team meetings, collaborate with other business units as needed, and contribute to the development of business strategies and initiatives.

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