Institutional Client Relationship Manager
6 days ago
Franklin Templeton is seeking an experienced Institutional Client Relationship Manager to join our team in the Middle East region. As a key member of our Institutional Client Service EMEA team, you will be responsible for managing existing client relationships and delivering high-quality service experiences to our institutional clients.
Key Responsibilities- Client Service - Provide day-to-day management of institutional client relationships, including operational, investment, and non-investment related client activity.
- Client Relationship Management - Deliver select "Value Beyond Investing" services to tier 1 and A segment clients, including client training programs, relationship building, and due diligence events.
You will work closely with our UAE-based institutional sales teams to deliver high-touch, customized, and quality service, bringing client knowledge and insight to all servicing activities. This role requires strong communication skills, attention to detail, and the ability to prioritize tasks effectively.
Requirements- Minimum 5 years of client service or related experience in the Financial Services Industry.
- Strong communication skills and ability to communicate with people on all levels.
- Fluency in English and Arabic is critical for this position.
- Strong focus on prioritization and attention to detail.
- Ability to provide a positive client experience by taking ownership of client challenges and seeing these through to a resolution.
- Ability to multi-task while working in a fast-paced, team-focused environment.
- Productively use industry-standard and business software applications and research tools.
Franklin Templeton is a global investment management organization with a diverse global workforce and a strongly held commitment to diversity, equity, and inclusion. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
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