Data Center Engineering Operations Cluster Manager, DCC Communities

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
About the Role

The Regional Data Centre Engineering Manager will be responsible for data center engineering operations across three Amazon Data Center availability zones, managing a team of facilities managers and engineers responsible for the 100% availability of mechanical and electrical services.

Key Responsibilities
  • Lead and manage a team of DCEO engineers, ensuring the delivery of high-quality services and the achievement of performance benchmarks.
  • Establish performance metrics, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance.
  • Oversee the on-site management of shift technicians, senior shift technicians, sub-contractors, and vendors, ensuring all work performed is in accordance with established practices and procedures.
  • Manage relationships with third-party providers and their facility staff, ensuring seamless collaboration and effective communication.
  • Operate and manage routine and emergency services on critical systems, including switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, and more.
  • Develop and implement data center capacity planning and reporting strategies to optimize plant safety, performance, reliability, and efficiency.
  • Collaborate with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency.
  • Deliver quality service, ensuring all customer demands are met and exceeded.
  • Procure DCEO-related expenditures, ensuring effective budget management and resource allocation.
  • Manage assets and inventory, ensuring accurate tracking and maintenance of critical equipment.
Requirements
  • Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or a relevant discipline.
  • Relevant work experience in Data Center or another mission-critical environment, with a deep understanding of mission-critical systems.
  • Experience in people management, including managing people managers.
  • In-depth knowledge of critical facility equipment, including generators, chillers, cooling towers, air handling units, UPS and DRUPS, electrical sub-distribution systems, fire detection and suppression systems, and cable reticulation systems.
  • Experience managing vendor relationships and collaborating with third-party providers.
  • Master's Degree in Electrical Engineering, Mechanical Engineering, or a relevant discipline.

At Amazon, we prioritize the protection of our customers' data and adhere to the highest standards of data security and confidentiality.



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