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7 days ago
Industrial and Financial Systems (IFS) is a global leader in enterprise software solutions. Our Client Services Partner plays a critical role in shaping the direction of our services portfolio, working closely with sales and delivery teams to establish desired customer outcomes, design executable offerings, and deliver value across the customer lifecycle.
This role requires strong collaboration and communication skills, as well as a deep understanding of our services portfolio and the needs of our customers. The Client Services Partner ensures that IFS proposals meet the highest standards, while minimizing risk to both the customer and IFS.
Key responsibilities include:
- Facilitating customer requirements discovery workshops
- Pitching services aligned with customer objectives
- Qualifying deals and setting the services sales strategy
- Ensuring compliance with best practices and standards
A successful Client Services Partner will have 10+ years of experience in a customer-facing and/or pre-sales role, with a proven track record of delivering results in a deadline-driven environment. Proficiency in English, strategic planning skills, and strong communication skills are also essential.
Responsibilities- Drive the services content of bids and underpinning documentation
- Collaborate with various contributors to ensure compliance with best practices and standards
- Qualify deals and set the services sales strategy
- Ensure IFS proposals meet the highest standards
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