Selling Partner Service Representative
5 days ago
About the Job
We are looking for a talented Selling Partner Service Representative to join our SPS team. As a key member of our team, you will be responsible for supporting our selling partners and vendors, providing them with exceptional customer service and ensuring that their needs are met.
About Amazon
Amazon is committed to being Earth's most customer-centric company, providing our customers with an unparalleled shopping experience. We strive to give our customers low prices, vast selection, and convenience, making it easy for them to find and discover what they want to buy online.
Key Responsibilities
- Supporting Selling Partners**: You will be the primary point of contact for our selling partners, responding to their queries and resolving issues in a timely and efficient manner.
- Managing Inbound/Outbound Communication**: You will handle high volumes of phone calls, emails, and chats with selling partners, ensuring that all interactions are resolved quickly and effectively.
- Providing Solutions**: You will identify selling partners' needs, research every issue, and provide solutions to ensure that our selling partners have a seamless experience on our platform.
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