Enterprise Contact Center Specialist

About the RoleWe are seeking an experienced Cloud Solutions Expert to join our team as an Enterprise Contact Center Architect. In this role, you will collaborate with customers to design and implement scalable, flexible, and resilient technical architectures that address their complex challenges.Key ResponsibilitiesProvide customers with deep technical...

About the RoleThis is an exciting opportunity to join Amazon's AGS business in China as a Contact Center Operations Specialist. You will be responsible for forecasting business demands through data analysis and developing staffing strategies to ensure seamless customer service experiences.

**Company Overview:**Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Our Customer Experience...

Required Skills and Qualifications- 5+ years of business development/consulting in enterprise software, cloud, or SaaS companies- Experience creating and presenting business value proposals to VP and C-level executivesPreferred Qualifications- Experience with Contact Center technology transformation initiatives- Deep understanding of cloud technologies,...

About the RoleTaab Group is seeking a talented Contact Center Operations Lead to join our team in KSA.We are looking for a proactive leader who can drive excellence in customer service, ensure seamless contact center operations, and deliver an exceptional customer experience. This role involves working closely with the Head of the Contact Center to implement...

We are seeking a highly motivated and experienced Contact Center Supervisor to join our team at Tamkeen Human Resource (THR).About This JobThis is an exciting opportunity to lead a high-performing team of customer service professionals and drive business growth through exceptional service delivery.The ideal candidate will have a proven track record of...

Company Overviewe& enterprise is a leading provider of Contact Center Solutions and BPO services. Our team is dedicated to delivering exceptional customer experiences and driving business growth.

**Responsibilities:**In this Contact Center Team Leader role, you will be responsible for leading and directing a team of customer service representatives. This includes:Supervising team members to ensure they meet performance targets and deliver exceptional serviceHandling complex customer inquiries, complaints, and issuesLeading and mentoring team members...

About the RoleThe Contact Center Senior Supervisor will be responsible for managing a team of customer support agents, providing guidance and training to ensure excellent service quality. This individual will also analyze key operational metrics, identify areas for improvement, and implement changes to enhance overall performance.

Responsibilities:Handle inbound and outbound calls, providing exceptional customer service.Respond to customer inquiries via email and social media in a timely and professional manner.Resolve customer issues and escalate cases when necessary to ensure satisfaction.Maintain accurate records of customer interactions in the company's CRM system.Collaborate with...

We are looking for a dynamic and results-driven Sales Director to join our team in KSA. In this strategic leadership role, you will be responsible for driving business growth, expanding market presence, and building strong client relationships within the Contact Center Solutions and BPO sectors. If you have a proven track record in sales, a passion for...

Benefits and OpportunitiesAs a Sales Director at e& enterprise, you will have the opportunity to work with a dynamic team and drive business growth in the Contact Center Solutions and BPO sectors. You will be responsible for designing tailored outsourcing solutions that align with client needs and industry trends, driving revenue growth through strategic...

Arab National Bank is recruiting for a Call Center Operations Manager to join our Perfume & Cosmetics industry team in Riyadh, Saudi Arabia. As a key member of our team, you will be responsible for driving customer satisfaction and operational efficiency.Responsibilities:This role involves managing a team of customer service representatives, ensuring they...

Are you passionate about serving the community and providing exceptional customer support? We are looking for a dedicated Contact Centre Agent to join our team You will play a vital role in managing inbound and outbound calls, scheduling home visits, and assisting social beneficiaries with their inquiries.Key Responsibilities:Handle inbound and outbound...

The Sales Director will play a pivotal role in driving business growth and market expansion within the Contact Center Solutions and BPO sectors. This includes identifying and targeting new business opportunities, conducting comprehensive market research, and developing and implementing strategic business development plans.You will work closely with...

Role SummaryWe are seeking an experienced Account Manager to join our Specialized Enterprise Systems (SES) team. The ideal candidate will have a proven track record in ICT sales and account management, with a focus on delivering exceptional customer service and driving business growth.Responsibilities:Develop and maintain long-term relationships with key...

We are seeking a seasoned Network Engineer to join our team at ZIWO LLC.About ZIWO:ZIWO is an Omni-channel Cloud Contact Center Software (CCAAS) offering seamless communication solutions for businesses worldwide. Our platform facilitates integration with any application, ensuring flexibility and ease of use.We connect users across 145 countries, enabling...

About the Role:As a Technology Solutions Specialist at SES, you will play a critical role in delivering exceptional customer service and driving revenue growth through the sale of ICT solutions.Key Responsibilities:Customer Engagement: Act as the primary point of contact for client inquiries and ensure high levels of customer satisfaction.Sales Performance:...

Job DescriptionThe Sales Director will play a key role in driving business growth and market expansion within the Contact Center Solutions and BPO sectors. This role is responsible for identifying, pursuing, and securing new business opportunities, fostering long-term client relationships, and implementing revenue-driven strategies to maximize business...

We are seeking a skilled Pultrusion Machine Operator to join our team at AKT Enterprise in Riyadh. As a Pultrusion Process Specialist, you will be responsible for operating machinery, ensuring quality control, and using hand tools for production processes.Key ResponsibilitiesOperate pultrusion machinery to produce high-quality grating productsMaintain a...