Cloud Contact Center Transformation Specialist

Enterprise Contact Center SpecialistWe're seeking an experienced Enterprise Contact Center Specialist to join our team at Amazon. In this role, you will be responsible for designing and implementing contact center solutions that meet the needs of large-scale customers.Experience in IT development or implementation/consulting in the software or Internet...

Required Skills and Qualifications- 5+ years of business development/consulting in enterprise software, cloud, or SaaS companies- Experience creating and presenting business value proposals to VP and C-level executivesPreferred Qualifications- Experience with Contact Center technology transformation initiatives- Deep understanding of cloud technologies,...

About the RoleWe are seeking an experienced Cloud Solutions Expert to join our team as an Enterprise Contact Center Architect. In this role, you will collaborate with customers to design and implement scalable, flexible, and resilient technical architectures that address their complex challenges.Key ResponsibilitiesProvide customers with deep technical...

The Enterprise Contact Center Specialist role at Amazon is focused on delivering exceptional customer experiences through innovative technology solutions. As part of our Amazon Connect Specialist Team, you'll work collaboratively with customers to design and implement tailored contact center solutions.About the Team CultureWe value diversity, equity, and...

About the RoleThis is an exciting opportunity to join Amazon's AGS business in China as a Contact Center Operations Specialist. You will be responsible for forecasting business demands through data analysis and developing staffing strategies to ensure seamless customer service experiences.

Role OverviewAs a Cloud Transformation Specialist at AWS EMEA SARL (Saudi Arabia Branch) - H11, you will drive digital transformations through effective engagement with C-level business and IT executives. Your primary responsibility will be to establish Amazon Web Services as the key cloud technology provider across the accounts you manage.The ideal...

At Amazon, we are seeking a highly motivated Cloud Transformation Specialist to drive digital transformations through effective engagement with C-level business and IT executives.You will be establishing Amazon Web Services as the key cloud technology provider across the accounts you manage, promoting the entire AWS products and services portfolio to...

About the RoleWe are seeking a skilled Cloud Transformation Specialist to join our team. In this role, you will drive digital transformation through meaningful engagement with C-level executives and IT leaders within our customers. Your expertise in cloud adoption and transformative technology will enable us to accelerate customer adoption and achieve...

Job OverviewWe are seeking a skilled Cloud Transformation Specialist to join our team in the Middle East. As an Account Manager/Senior Enterprise Account Manager, you will be responsible for driving digital transformations through effective engagement with C-level business and IT executives.You will establish Amazon Web Services as the key cloud technology...

About the RoleTaab Group is seeking a talented Contact Center Operations Lead to join our team in KSA.We are looking for a proactive leader who can drive excellence in customer service, ensure seamless contact center operations, and deliver an exceptional customer experience. This role involves working closely with the Head of the Contact Center to implement...

We are seeking a seasoned Network Engineer to join our team at ZIWO LLC.About ZIWO:ZIWO is an Omni-channel Cloud Contact Center Software (CCAAS) offering seamless communication solutions for businesses worldwide. Our platform facilitates integration with any application, ensuring flexibility and ease of use.We connect users across 145 countries, enabling...

As a Cloud Transformation Specialist at Amazon, you will play a critical role in driving digital transformations across the Middle East and North Africa (MENAT) region. You will be responsible for establishing Amazon Web Services (AWS) as the key cloud technology provider across your managed accounts, promoting the entire AWS products and services portfolio...

About the RoleWe are seeking an experienced and highly motivated Cloud Transformation Specialist to join our team in Saudi Arabia. The ideal candidate will have a strong background in developing and executing business agreements, with excellent organizational and project management skills.The successful candidate will be responsible for collaborating with...

At Whale Cloud, we are looking for a highly skilled Cloud Support Specialist to join our team. As a key member of our Alibaba Cloud Technical Support Operations team, you will play a crucial role in ensuring the smooth operation of our cloud services and providing top-notch technical support to our customers.About the RoleThis position involves working...

We are seeking a highly motivated and experienced Contact Center Supervisor to join our team at Tamkeen Human Resource (THR).About This JobThis is an exciting opportunity to lead a high-performing team of customer service professionals and drive business growth through exceptional service delivery.The ideal candidate will have a proven track record of...

About the RoleWe are seeking a highly experienced Cloud Transformation Strategy Lead to join our team at AWS EMEA SARL (Saudi Arabia Branch). In this role, you will be responsible for partnering with management consulting or strategic influencer firms to develop business and IT transformation strategy for enterprise customers.The ideal candidate will have...

Job SummaryWe are seeking a highly skilled Cloud and Data Center Engineer to join our team at Sensys Inc. The successful candidate will have a strong background in cloud and data center engineering, with hands-on expertise in cloud platforms, hybrid environments, and data center infrastructure.In this role, you will be responsible for designing,...

**About Us**Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We value work-life harmony. Achieving...

**Responsibilities:**In this Contact Center Team Leader role, you will be responsible for leading and directing a team of customer service representatives. This includes:Supervising team members to ensure they meet performance targets and deliver exceptional serviceHandling complex customer inquiries, complaints, and issuesLeading and mentoring team members...

About the RoleThe Contact Center Senior Supervisor will be responsible for managing a team of customer support agents, providing guidance and training to ensure excellent service quality. This individual will also analyze key operational metrics, identify areas for improvement, and implement changes to enhance overall performance.