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Academic Support Specialist

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Alfaisal University Full time
{"h1": "Academic Support Specialist", "p": "At Alfaisal University, we are seeking a highly skilled Academic Support Specialist to join our team. As a key member of our Academic Success Center, you will play a vital role in supporting students in their academic journey. Your primary responsibility will be to provide tutorial sessions, recruit, hire, and train student tutors, and coordinate with science professors to plan and implement supplementary workshops. You will also be responsible for observing and supporting student tutors, maintaining the Center's booking software, and assisting students in booking appointments. If you have a passion for education and a desire to make a difference in the lives of students, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Provide tutorial sessions and subject-specific training in mathematics, physics, and chemistry.
* Coordinate with the English Department to provide training for tutors who support writing.
* Identify concepts in math, physics, and chemistry that students are struggling with and communicate those needs to the tutors.
* Participate in tutor evaluation, assessment of student academic achievement, and modify tutoring sessions and workshops in accordance with assessment feedback.
* Maintain and enforce established policies for student use of the ASC and keep the web page up to date.
* Oversee the appointment-booking software, report problems with the software to the software provider, and assist tutors and students in using the software.
* Assess student satisfaction with the Center and student progress in courses and make changes as needed to better serve students.
* Oversee the physical space of the Center, ensuring it is only used by tutors and students with appointments, and notify facilities regarding necessary maintenance.
* Post and maintain regular office hours to ensure accessibility to tutors and students for advisement and consultation.
* Offer supplementary review sessions to large groups of students who require additional assistance with studying for math and science courses, especially prior to exams.
* Prepare an annual report containing data about the numbers of students using the Center, level of student satisfaction on surveys, and other key information.
* Prepare specialized versions of those reports as necessary for accreditation purposes.
* Participate in evaluative process for self, department, and the Academic Success Center.
* Conduct independent professional research or readings in student support to refine and improve the quality of tutoring services offered.
* Check tutors' timesheets against the number of sessions booked according to the online software, verify accuracy of hours worked, and deliver signed timesheets to the finance department each month.
* Contribute to the university through various committees, university services, and social responsibilities.
* Perform all duties in a professional, effective, and confidential manner.
* Perform all other related duties as required or assigned by the Manager.

**Requirements:**

* Bachelor's degree in the Sciences or equivalent from an accredited institute.
* Minimum of three (03) years of experience in teaching, academic achievement working in student support services or related fields.

**What We Offer:**

* A competitive salary and benefits package.
* Opportunities for professional growth and development.
* A dynamic and supportive work environment.

If you are a motivated and dedicated individual who is passionate about education, we encourage you to apply for this exciting opportunity.

Please upload your CV in English only.

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