Customer Solution Expert

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia KONE Full time

KONE is a leading elevator company dedicated to creating a better world of work. Our people-first approach focuses on fostering a great work culture, inspiring quality and efficiency.

We have an exciting opportunity for a skilled Technical Solutions Consultant to provide technical expertise in identifying suitable KONE products for customer needs. This role involves interpreting customer specifications, aligning them with KONE's solutions, and developing non-standard solutions.

Key Responsibilities:

  • Collaborate with sales teams to find optimal KONE products for customers.
  • Attend regular customer meetings, project follow-ups, and site coordination meetings.
  • Develop non-standard solutions and support the tendering process.

Requirements:

  • Bachelor's degree in Engineering or relevant field.
  • Minimum 5 years of experience in elevator business or relevant field.
  • Excellent verbal and written English language skills.
  • Good understanding of different building types and customer segments.
  • Knowledge of environmental and sustainability requirements.

About KONE:

We value collaboration, diversity, growth, and wellbeing. Employee engagement is a key focus area, and we encourage participation and information sharing. Sustainability is integral to our culture and daily practices. We follow ethical business practices and seek to develop a culture of trust and respect among coworkers.


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