Field Service Engineer

5 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Smiths Detection Full time
Job Summary

We are seeking a highly skilled and experienced Field Service Engineer to join our team at Smiths Detection. As a key member of our global security solutions team, you will be responsible for providing technical support and maintenance services to our customers worldwide.

Key Responsibilities
  • Technical Support and Maintenance: Provide on-site technical support and maintenance services to customers, ensuring that our security solutions are functioning optimally.
  • Product Training and Support: Conduct operator-level training for end-users and provide technical support to customers, ensuring that they are fully equipped to operate and maintain our security solutions.
  • Equipment Installation and Repair: Install, repair, and maintain equipment at customer sites, ensuring that our security solutions are properly integrated and functioning as expected.
  • Documentation and Reporting: Maintain accurate records of all inspections, maintenance, and repair work, and submit reports to customers in a timely manner.
  • Travel and Customer Support: Travel extensively to customer sites, providing technical support and maintenance services as needed, and ensuring that customer needs are met.
Requirements
  • Education and Experience: Associate's degree or equivalent technical training in electrical/electronic engineering, with a minimum of 2-3 years' experience in troubleshooting and field repair of electrical and electronic systems and equipment.
  • Technical Skills: Advanced electro-mechanical product training, including technical and operator training, and the ability to conduct operator-level training for end-users.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and other stakeholders.
  • Language Skills: Fluency in English, with Arabic and French language skills an asset.
What We Offer

We offer a competitive compensation and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Field Service Engineer looking for a challenging and rewarding role, we encourage you to apply.

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