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Field Support Specialist

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia ALSTOM Gruppe Full time

About Alstom Gruppe

Alstom Gruppe is a leading global player in the transportation industry, providing innovative solutions for rail networks and mobility systems. With a diverse portfolio of products and services, we cater to the needs of our customers worldwide.

Your Future Role

We are seeking a highly skilled Field Support Specialist to join our team. As a key member of our maintenance team, you will be responsible for ensuring the reliability and efficiency of our Diesel locomotives. Your primary focus will be on providing top-tier field support, working closely with teams across the business to tackle technical challenges and ensure adherence to quality, cost, and delivery commitments.

Key Responsibilities

  • Contribute to continuous improvement initiatives to enhance maintenance procedures and outcomes.
  • Provide technical support and guidance on maintenance operations for Diesel locomotives.
  • Ensure compliance with all safety, quality, and regulatory standards during field support activities.
  • Collaborate with the Engineering Manager to plan and prioritize maintenance tasks.
  • Diagnose complex technical issues and propose effective solutions.
  • Liaise with clients to understand their needs and ensure customer satisfaction.
  • Prepare and present detailed reports on field activities and project progress.
  • Train and mentor junior staff in maintenance best practices and company standards.
  • Manage spare parts inventory and ensure the availability of necessary resources for maintenance tasks.

Requirements

  • Degree in Mechanical, Electrical, or Industrial Engineering.
  • Experience or understanding of diesel locomotive maintenance and field support.
  • Knowledge of engineering principles and best practices in the railway industry.
  • Familiarity with quality, cost, and delivery (QCD) frameworks.
  • Resilience and adaptability in a dynamic work environment.
  • Continuous learning mindset to keep up with industry advancements.
  • Ability to work effectively in a team and independently.
  • Strong organizational and project management skills.

What We Offer

  • Opportunities for career growth and development in a dynamic and innovative industry.
  • Collaborative and supportive work environment.
  • Competitive compensation and benefits package.
  • Professional development opportunities.