Operations Director

3 days ago


Makkah, Makkah Province, Saudi Arabia CARE Full time
About Our Company

CARE is a forward-thinking hospitality company committed to innovation and excellence.

We strive to create memorable experiences for our guests while fostering a positive and inclusive work environment for our staff.

Job Description

We are seeking an experienced Hotel Operations Manager to lead our operations departments, ensuring seamless delivery of our services and highest standards of guest satisfaction.

The successful candidate will possess excellent leadership and communication skills, with a proven track record of driving business growth and improvement.

Main Responsibilities
  1. Develop and implement operational strategies to drive business growth and improve efficiency.
  2. Lead and manage cross-functional teams to achieve operational goals and objectives.
  3. Maintain high standards of service and satisfaction through continuous monitoring and improvement.
  4. Build and maintain relationships with key stakeholders, including guests, staff, suppliers, and partners.
  5. Represent the hotel at industry events and networking opportunities.
  6. Analyze financial reports and implement strategies for revenue growth.
  7. Monitor and control operational expenses to maximize profitability.
Requirements
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Strategic thinking and problem-solving abilities.
  • Financial management and budgeting skills.
  • Knowledge of hotel management software and systems.


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