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E-Learning Supervisor

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Classera Full time

About the Role

Classera, a leading education technology company, is seeking an E-Learning Supervisor to join our team. As an E-Learning Supervisor, you will play a critical role in ensuring the successful activation and adoption of our Learning Management System (LMS) among our clients.

Key Responsibilities

  • Collaborate with the Activation Team to provide training and support to clients, ensuring a seamless onboarding experience.
  • Design and implement activation reports to monitor progress and identify areas for improvement.
  • Work closely with the Activation Team to create customized dashboards and present findings to clients.
  • Track and resolve feature issues to ensure timely resolution of client tickets.
  • Evaluate client activation status to ensure high levels of satisfaction.
  • Contribute to new business opportunities and help drive growth.

Requirements

  • Bachelor's degree in a relevant field, such as Computer Science, Learning Technologies, or Information Technology.
  • Experience in learning projects, training, planning, and coordination is preferred.
  • Fluency in English and Arabic is required.
  • Highly proficient in computer skills, including MS Office and CRM software.
  • Ability to work independently and as part of a team with minimal supervision.
  • Excellent verbal and written communication skills.
  • Strong attention to detail, analytical, and organizational skills.
  • Ability to handle multiple tasks and deadlines in a fast-paced environment.
  • Experience with Learning Management Systems, such as Classera or other LMS, is highly desirable.