Credit Controller Specialist

2 months ago


Dammam, Eastern Province, Saudi Arabia Rapid Access Full time
Main Responsibilities

To ensure timely payment of customer debts and meet the company's AR targets, the Credit Controller will be responsible for:

  1. Efficiently collecting debts in accordance with agreed timetables, systems, and methods, in coordination with the Senior Credit Controllers/Credit Team Leader.
  2. Executing the company's credit policy within their area of responsibility.
  3. Promptly communicating issues to relevant parties to facilitate collection, control credit offered, and improve future performance.
  4. Communicating disputed invoices and credit notes, chasing to ensure a prompt resolution.
  5. Ensuring all documents required for payment are correct and complete.
  6. Issuing statements of accounts on a monthly basis.
  7. Processing credit notes with coordination of Senior Credit Controller/Credit Team Leader.
  8. Resolving customer and accounts disputes promptly and in a timely manner.
  9. Providing weekly reports to the credit manager on account positions, including notification of possible payment issues from customers.
  10. Preparing weekly cash collections forecasts.
  11. Administering accounts, creating accounts using the system, and maintaining accounts.
  12. Documenting and archiving credit control-related files and documents.
  13. Assisting in producing month-end debtors' information.
  14. Liaising with sales, hire desk, and service departments on customer-related issues.
Qualifications and Experience

The ideal candidate will possess the following qualifications and experience:

  1. Diploma, Bachelor's degree, or above.
  2. At least 2 years of experience in credit control or a similar environment.
  3. Proficiency in computer applications.
  4. Excellent written and spoken English communication skills.
Person Specifications

The successful candidate will demonstrate:

  1. Attention to detail.
  2. Confident and effective communication skills.
  3. Ability to prioritize tasks, work under pressure, and meet deadlines.


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