Credit Controller Specialist
2 months ago
To ensure timely payment of customer debts and meet the company's AR targets, the Credit Controller will be responsible for:
- Efficiently collecting debts in accordance with agreed timetables, systems, and methods, in coordination with the Senior Credit Controllers/Credit Team Leader.
- Executing the company's credit policy within their area of responsibility.
- Promptly communicating issues to relevant parties to facilitate collection, control credit offered, and improve future performance.
- Communicating disputed invoices and credit notes, chasing to ensure a prompt resolution.
- Ensuring all documents required for payment are correct and complete.
- Issuing statements of accounts on a monthly basis.
- Processing credit notes with coordination of Senior Credit Controller/Credit Team Leader.
- Resolving customer and accounts disputes promptly and in a timely manner.
- Providing weekly reports to the credit manager on account positions, including notification of possible payment issues from customers.
- Preparing weekly cash collections forecasts.
- Administering accounts, creating accounts using the system, and maintaining accounts.
- Documenting and archiving credit control-related files and documents.
- Assisting in producing month-end debtors' information.
- Liaising with sales, hire desk, and service departments on customer-related issues.
The ideal candidate will possess the following qualifications and experience:
- Diploma, Bachelor's degree, or above.
- At least 2 years of experience in credit control or a similar environment.
- Proficiency in computer applications.
- Excellent written and spoken English communication skills.
The successful candidate will demonstrate:
- Attention to detail.
- Confident and effective communication skills.
- Ability to prioritize tasks, work under pressure, and meet deadlines.
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