Director of Consumer Experience
2 days ago
We are a leading supplier of healthcare products and services, specializing in ostomy care, continence care, wound care, and urology care.
Our Mission: To make life easier for people with intimate healthcare needs by listening to them and the healthcare professionals who support them.
Our Vision: Setting the global standard for listening and responding.
We strive to understand the medical and personal challenges of our users by listening to them and the healthcare professionals who support them. This understanding inspires us to deliver impactful products and services.
We foster a culture of engagement, feedback, and high performance within our team, ensuring we recruit, train, and develop staff effectively.
Key Responsibilities:
- Lead and support the team.
- Foster a culture of engagement, feedback, and high performance.
- Recruit, train, and develop staff.
- Track consumer interactions.
- Generate insights from reports.
- Enhance efficiency with digital processes.
- Update consumer processes and SOPs.
- Improve user experience through surveys.
- Execute campaigns with Marketing and align on digital initiatives.
- Segment and track campaign performance.
- Engage consumers with educational content.
- Ensure consistent communication.
- Manage budget and costs.
- Build relationships with key stakeholders, support other departments.
-
Consumer Experience Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Salam Full timeWe are seeking an experienced Consumer Experience Lead to oversee the development and execution of consumer digital products and gaming services at Salam. As a key member of our team, you will be responsible for leading cross-functional teams, developing product roadmaps, and collaborating with stakeholders to achieve business objectives.The ideal candidate...
-
Market Research Director
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Nielsen Consumer LLC Full timeJob SummaryThe Senior Manager Customer Success role is a critical position within Nielsen Consumer LLC, responsible for driving customer success and delivering high-quality research solutions. We are seeking an experienced professional to lead key accounts and project executions for strategic clients in the vertical.Main ResponsibilitiesDevelop and implement...
-
Managing Director of Consumer Finance
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Sanabil Venture Studio Full timeUnlocking Growth Potential in Open BankingSanabil Venture Studio is excited to introduce its latest venture: an Open Banking Consumer Micro Lending platform designed to unlock growth potential for consumers and businesses alike.We're seeking an exceptional leader to drive this initiative forward:A seasoned executive with a track record of developing and...
-
Executive Director of Live Experiences
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya | القدية Full timeQiddiya Investment CompanyWe are seeking a highly experienced event professional to join our team as the Head of Events and Business Development. In this role, you will be responsible for developing and implementing comprehensive strategies for tradeshows and events that effectively showcase our division's portfolio and enhance brand visibility.About the...
-
Consumer Engagement Specialist
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Tourism Authority Full timeJob DescriptionWe are looking for a Consumer Engagement Specialist - Tourism to join our team at the Saudi Tourism Authority. As a key member of our marketing department, you will be responsible for developing and implementing consumer engagement strategies to promote Saudi Arabia as a leading tourist destination.Main Responsibilities:Customer Insights:...
-
Consumer Care Team Lead Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Coloplast Full timeThe RoleThis is a leadership role that requires a subject matter expert in Consumer Care and Call centers, ideally in a medical-related field.You will lead and support the team, fostering a culture of engagement, feedback, and high performance.Responsibilities:Lead and support the team.Foster a culture of engagement, feedback, and high performance.Recruit,...
-
Head of Experience and Events
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Aquarabia Qiddiya City Full timeSix Flags Theme Park & Water Theme Park: Event ExpertiseAs the Event Management Director at Six Flags Theme Park & Water Theme Park, you will play a fundamental role in establishing our theme park as a leading destination for consumer & corporate events in the region. Your key responsibilities will include ensuring that our destinations are recognized for...
-
Petal Ads Campaign Coordinator
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Huawei Consumer Business Group Full timeAbout UsHuawei Consumer Business Group is a leading provider of innovative solutions for the consumer market.We are dedicated to delivering exceptional customer experiences through our cutting-edge products and services.We are seeking a talented Operations Manager to join our team and oversee the end-to-end process of reservation ads setup and execution for...
-
Customer Experience Director
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia eXtra (United Electronics Co.) Full timeAbout the RoleThis is a fantastic opportunity for a results-driven professional to join our team as a Customer Experience Director and make a real impact on our business.You will be responsible for driving sales growth, improving customer satisfaction, and developing strategies to enhance our brand presence.In this role, you will have the opportunity to work...
-
Café Experience Director
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Patchi Full timeLeadership Role OverviewThe Café Experience Director will lead the team at multiple Patchi Café Outlets, ensuring exceptional customer experiences, maintaining high-quality Food & Beverage services, and upholding outstanding health and safety standards.Responsibilities and ChallengesReview and analyze monthly results, highlight problem areas, and take...
-
Global Business Director
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Publicisgroupe Full timeAbout the JobThe Business Director role at Publicis Groupe is a key position in our strategy & insights team. The successful candidate will be responsible for managing and directing strategy for top clients, leading a team of strategists, and contributing to the development of innovative solutions.Main ResponsibilitiesDevelop and execute strategic plans to...
-
Retail Experience Director
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Chalhoub Group Full timeInspire, Exhilarate, Delight – these are not just words; they're the core principles of Chalhoub Group's approach to luxury retail. As a Retail Manager, you'll play a crucial role in bringing this vision to life.Your key objectives will include:Fostering a culture of excellence within your retail network.Driving sales growth through effective market...
-
Guest Experience Director
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh RDC Hotel & Convention Center Full timeWe are seeking an experienced Guest Experience Director to lead our front desk team at Crowne Plaza Riyadh RDC Hotel & Convention Center.Key Responsibilities:Develop and implement effective guest experience strategies.Lead and manage the front desk team to deliver exceptional guest experiences.Maintain accurate guest profiles and track...
-
Prepaid Consumer Portfolio Manager
20 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Red Bull MOBILE Saudi offered by FNT Full timeJob Summary:We are looking for a skilled Prepaid Consumer Portfolio Manager to join our dynamic team at Red Bull MOBILE. In this role, you will oversee the consumer prepaid portfolio by developing and implementing prepaid voice acquisition products, services, and campaigns. Your key responsibilities will involve driving segment revenues, ensuring the timely...
-
Director of Strategic Planning
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saatchi & Saatchi MEA Full timeResponsibilitiesThe Director of Strategic Planning will have overall responsibility for:Developing and implementing strategic plans for top clientsLeading cross-functional teams to deliver high-impact campaignsMonitoring campaign performance and building optimization plans for future successIdentifying and seizing large-scale opportunities to expand client...
-
Strategic Business Director
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Sanabil Venture Studio Full timeSanabil Venture Studio is looking for a Strategic Business Director to join our team as Co-Founder and CEO of our Open Banking Consumer Micro Lending venture. In this critical role, you will develop and implement strategic business plans, manage daily operations, and set the company's short- and long-term goals, culture, vision, and mission.About the TeamYou...
-
Restaurant Experience Director
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia L'ETO Group Full timeWe are looking for a skilled Restaurant Experience Director to lead our team as a Restaurant Manager. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, managing staff, and overseeing food and beverage operations.Responsibilities:Developing and implementing effective operational strategies to...
-
Ad Execution Expert
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Huawei Consumer Business Group Full timeJob DescriptionAt Huawei Consumer Business Group, we are committed to providing exceptional customer experiences through innovative solutions.We are seeking a highly skilled Operations Manager to oversee the end-to-end process of reservation ads setup and execution for Petal Ads campaigns in Saudi.As a member of our team, you will be responsible for managing...
-
Customer Experience Director
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Client of Rawaj Company for Recruitment Full timeRole Overview: Customer Service LeaderThis critical position drives customer satisfaction, maintains operational efficiency, and upholds high standards of quality. The ideal candidate will possess:Strong leadership and problem-solving abilities.Experience in restaurant operations, including finance and customer service.A minimum of 2-5 years of experience in...
-
Director of Employee Experience
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotel Full timeOur Approach:We take a collaborative and innovative approach to workplace learning and development, ensuring that our programs meet the evolving needs of our employees and drive business success.The Director of Learning & Development Role:Delivers workplace learning, service improvement programs, and initiatives to best achieve long-term business success;...