Cargo Sales Manager Riyadh Jeddah and Dammam KSA
5 days ago
A leading cargo industry company in Saudi Arabia is seeking three experienced Cargo Sales Managers for assignment in Riyadh Jeddah and Dammam.
The ideal candidates will oversee sales customer service and operational services for assigned airline(s) in the Saudi Arabian market. This role involves building and maintaining strong relationships with freight forwarders consolidators and cargo agents to achieve sales targets and deliver exceptional service. Candidates must have extensive experience in air cargo sales and a deep understanding of both local and international cargo markets.
If you are a dynamic professional with a passion for driving business growth in the air logistics industry we invite you to apply.
Key Responsibilities:
1. Relationship Building:
- Establish and maintain strong relationships with freight forwarders and cargo agents through regular meetings and presentations.
- Promote the company s products and services to clients and stakeholders.
- Identify and target new business opportunities while ensuring retention of current clients.
- Develop and implement strategies to meet and exceed sales targets.
- Serve as the primary point of contact for assigned airlines ensuring tasks are handled efficiently.
- Maintain proactive communication to improve service levels and performance.
- Negotiate contracts spot rates and manage quotations/proposals to increase the sales hit ratio.
- Promote and implement digital booking solutions in the market.
- Oversee sales customer service and operations teams to ensure achievement of airline budget goals.
- Ensure staff are adequately trained in cargo systems airline policies DG licensing and compliance regulations.
- Prepare weekly/monthly performance and activity reports for regional management.
- Monitor market trends and competitor activities recommending strategies to stay competitive.
- Ensure adherence to IATA regulations airline SOPs and local compliance regulations.
- Manage accurate and efficient administration and financial reporting.
- Gather and relay customer feedback to management to enhance service and quality standards.
Requirements
Qualifications:
- Experience: Minimum of 8 years of experience in the Air Cargo industry with 5 years working directly with freight forwarders in the Saudi Arabian market.
- IATA Knowledge: Strong understanding of IATA rules and regulations particularly for special cargo (dangerous goods perishables live animals oversized cargo).
- SOP Expertise: Comprehensive knowledge of Air Cargo industry standard operating procedures.
- Compliance Knowledge: Solid understanding of compliance regulations and enforcement practices.
- Language Proficiency: Excellent verbal and written communication skills in English.
- Supervisory Experience: Proven experience in managing and supervising crossfunctional teams.
- Proactive and handson approach
- Strong leadership skills
- Integrity and ethical decisionmaking
- Relationship building and crossfunctional collaboration
- Excellent communication skills
- Decisiveness and problemsolving abilities
- Safety and security awareness
- Persuasiveness and negotiation skills
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