Marketing Transformation Principle Professional

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Mobily Full time
Job Summary
  • Development of Requirement Specifications Documents (RSD) including both functional and business requirements for new capabilities.
  • Elaborate the technical requirements to technical teams , Develop and document end to end experience for the respective core services including workflows ,support processes and business processes for related marketing, sales, customer support and support functions to ensure that every product/ enhancements is technically appropriate, sustainable and achieves specified goals with efficiency, effectiveness, timeliness and delivers a delightful customer experience.
  • Ensure that all departmental methodologies in achieving core functional objectives and aligned with Mobily's business policies/processes and ethical standards.
  • Participate in programs of global commercial transformation and turnaround activities from marketing point of view with the directions of management and in alignment with corporate strategy.
  • Act as the commercial SPOC to ensure the proper and fast delivery of IT transformation and technical capability development, as well as the DWH, BI and analytics transformation
  • Act as the SPOC for mobily's centre of excellence for transformation and participate in transformation program RFPs and capabilities definition and system selection.
  • Execute the short term and long-term strategies and execution plans of the commercial transformation while ensuring the balance the long-term strategic goals with the short-term operational targets to maximize company's profits and sustainability through different commercial transformation activities.
  • Participate in the digital transformation from marketing side and facilitate the cross functional work.
  • Drive the selection process along with admin, technology and procurement for new technologies and systems to be implemented to support marketing initiatives.
  • Manage PDP and CX standard frameworks as package conversion, VAS, financial treatment
  • Perform other duties as required by the senior management
EducationBusiness administration or Computer Science / Information Technology Engineering or equivalent.

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