Customer Experience Transformation Manager

Job Title: Senior Manager, Customer Experience Design - KSA NationalLocation: Riyadh, KSA. The Bank is seeking a dynamic and experienced Senior Manager of Customer Experience Design to lead the enhancement and transformation of customer experiences across retail, corporate, and digital channels. The ideal candidate will possess a deep understanding of...

The RoleRequirements:Qualifications and Experience:Bachelor's degree in Business Administration, Marketing, Design, or a related field. Master's degree preferred. Minimum of 5 years of experience in customer experience design in banking, insurance, and telco industries. Proven track record of leading customer experience transformation initiatives and driving...

Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future.With 25 years' experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a passionate and customer-focused Customer Experience Manager to join our team. RedBox Technologies is revolutionizing the way parcels are sent, received, and returned through our innovative smart locker solutions. We are committed to providing exceptional customer service and...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a passionate and customer-focused Customer Experience Manager to join our team. RedBox Technologies is revolutionizing the way parcels are sent, received, and returned through our innovative smart locker solutions. We are committed to providing exceptional customer service and...

ResponsibilitiesStrategic Roles: Participate in formulating the agency's strategy. Contribute to setting strategic goals for the department, performance indicators, and ensure their achievement. Provide recommendations for corrective actions. Contribute to the implementation of the financial and accounting agency's strategy. Contribute to setting goals and...

About Cura:Cura Healthcare is a leading Saudi tele-health startup that provides digital health and telemedicine software and services. The company has developed state-of-the-art technologies empowering health communications, changing the way patients and doctors interact, diagnose, prescribe, give second opinions, manage chronic diseases, and provide primary...

Qawafel is a B2B marketplace that connects suppliers with buyers in the confectionery space. We're focused on making it easy for suppliers to sell their products through our platform and to manage their sales orders, access trade financing, and scale their deliveries across Saudi Arabia. We're looking for a Customer Experience Intern to join our team and...

Shape the future of customer experience at Sweater We're on the lookout for passionate professionals based in Riyadh, Saudi Arabia, who are eager to make a mark.Your Mission at Sweater :Be the voice of our customers inside Sweater , ensuring we not only meet but also exceed their expectations. Collaborate, innovate, and elevate our service quality, driving...

You work efficiently, multitask and address customers with a positive & can-do attitude to offer the most amazing, friendly, and helpful CX. You are an excellent listener, passionate and empathetic and utilize these strong assets to ensure positive communication when dealing with all stakeholders internally & externally, especially with our lovely customers....

A track record of delivering performant and scalable distributed applications on cloud infrastructure in GolangA collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful wayExperience working with customers and applying a deep understanding of their needs to produce timely...

Job SummaryDevelopment of Requirement Specifications Documents (RSD) including both functional and business requirements for new capabilities. Elaborate the technical requirements to technical teams , Develop and document end to end experience for the respective core services including workflows ,support processes and business processes for related...

Job SummaryDevelopment of Requirement Specifications Documents (RSD) including both functional and business requirements for new capabilities. Elaborate the technical requirements to technical teams , Develop and document end to end experience for the respective core services including workflows ,support processes and business processes for related...

Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people...

Digital Transformation and Automation Project Manager Digital Transformation Leadership: Drive the development and execution of the digital transformation strategy, focusing on leveraging technology to enhance operational efficiency, productivity, and innovation.Microsoft Dynamics 365 Expertise: Lead the implementation and ongoing development of Microsoft...

ResponsibilitiesStrategic Roles: Participate in formulating the agency's strategy. Contribute to defining the strategic objectives of the management, performance indicators, and monitor their achievement, providing recommendations for corrective actions. Contribute to the implementation of the Financial and Accounts Affairs Agency's strategy. Participate in...

5+ years of experience in native Android development.Proficiency in Kotlin, Java, and Android SDK.Strong understanding of Android architecture, design patterns, and best practices.Experience with Android dependency management tools like Gradle and Maven.Experience in leading projects, and mentoring junior engineers.Excellent problem-solving skills and a...

Al Borg Diagnostics, a reputable healthcare company, is currently seeking a highly motivated and experienced individual to join our team as a Customer Experience Lead for the Central Region. As the Customer Experience Lead, you will be responsible for driving customer satisfaction and loyalty by implementing and managing customer-centric strategies and...

We are looking for an enthusiastic and dedicated customer experience Supervisor to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customers' experience across all channels.About the company: we are a company overseeing, owning, and managing a group of...

Requisition Number: EMEA10572Employment Type: Full-timeLocation: RiyadhWhat Is It Like To Work at Zimmer Biomet:At Zimmer Biomet, we believe in The Power of Us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.Zimmer Biomet Offers You An...