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Employee Labor Relations Assistant Manager
2 weeks ago
Overview
To assist Employee Relations Lead in the responsibility of overseeing and leading the
organization in managing and resolving complex employee relations issues. The role involves
developing and implementing employee relations strategies, policies, and procedures and
promoting a positive productive respectful workplace culture while ensuring compliance with
company policies and applicable laws by developing internal capability and management
initiatives covering employment cycle from hire to retire partnering with business stakeholders,
HRBPs, and other HR CoEs
Responsibilities
- Governance and wiring of Human Resources employee relations policies and procedures and ensure development and update of all policy books.
- Updates and production of Employee handbooks
- Internal Regulation List
- HR Desktop Procedures (ER)
- Execute or monitor internal work investigation plans and ensure compliance with labor law and alignment with all stakeholders:
- Prepare investigations documents including summary and closing reports.
- Ensure investigations and decisions are monitored as per SLA and in compliance with labor law and internal process.
- Ensure action plans are implemented according to investigation output and in compliance with local law.
- Administration of legal disputes with external authorities
- Collect factual insights internally related to each case working with LBS, GR, location HR Managers.
- Investigate and prepare legal responses to legal authorities HRSD, MoJ in partnership with internal and or external legal advisors.
- Attending labor friendly settlement sessions and manage case progress and closure with minimum negative impact.
- Ensure execution of orders and verdicts coming from legal authorities
- Conduct periodic audits for legal compliance with local laws and ensure human rights are not breached.
- Monitor of grievance channel and administration of employee disputes and ensure resolving cases effectively and in a timely manner. Receives employee complaints resolve or escalate as appropriate.
- Project manage Culture of integrity programs, internal communications, and engagement activities.
- Work on producing related projects and program materials.
- Conduct periodic visits to work locations and facilitate intouch sessions with workers and ensure communication of output and action plans.
- Manage with LBS delivery of code of conduct and policy awareness sessions to targeted population in all work locations.
- Support preparation of reports and documentation of related employee relations policies and procedures.
- Contribute to the development of overall employee relations strategy through benchmark with external market practices and best practices of employee relations.
- Support or manage adhoc tasks and projects.
Qualifications
- Bachelor's degree in related field with 2 to 4 years of experience within employee relations and compliance issues
- Good computer skills Microsoft office
- Strong verbal, spoken and written communication skills in (English and Arabic).
- Understand the appetite and tolerance for risk for the businesses.
- Knowledge of labor and social insurance laws.
- Proven experience in complex disciplinary and grievances issues.
- Ability to analyze operational efficiency scenarios; develop, evaluate, and implement solutions.
- Effective listening and Critical Thinking skills
- Good Customer handling skills
- Project Management and collaboration skills
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