Data Centre Administrator

4 weeks ago


Durban, KwaZulu-Natal, Saudi Arabia Teraco Full time

MAIN FUNCTIONS OF THE JOB

  • Support the Data Centre Manager & Site Supervisor with administrative duties
  • Schedule Meetings, Appointments & Site access Internal & External
  • Compile Meeting Minutes & Distribute
  • Prepare Training Packs and organisational reports as needed
  • Manage Departmental Internal & External Training
  • Responsible for managing Duty roster
  • Request quotations, Raise Purchase Orders & Processing invoices
  • Responsible for all testing instruments databases and calibration thereof
  • Managing Tools, Uniform & Health & Safety Registers in line with Health & Safety
  • Keep stock of monthly groceries, office supplies, tools, PPE & Maintenance items and place orders when necessary
  • Shipping stock to and from branches
  • Purchasing and managing stock and conducting monthly stock control
  • Printing, scanning and uploading job cards and all other documentation to asset management systems
  • Collaborate with on-site maintenance team and external contractors to ensure that company assets are repaired and maintained to meet company standards
  • Schedule and manage site Planned & Unplanned maintenance events and updating Maintenance calendar
  • Review working methods to ensure all SLA's are achieved
  • Oversee daily activity of the teams and schedule jobs accordingly
  • Creating, following up, updating tickets & closing of tickets
  • Managing & Updating of Incoming Alarms & dispatching
  • Logging call outs and closing jobs
  • Client notifications to be sent
  • Client specific incident reporting in the event of issues arising on site
  • Assisting with Ad hoc duties
  • Updating internal communication groups when issues arise
  • Ensuring handovers are compiled and actioned and followed through
  • Weekly Ticket reporting to be presented to Data Centre Manager with status
  • Quality control checks on documentation
  • BCP stock management
  • Stationery
  • Compliance, for example, prepping for internal/external audit findings, updating of certifications
  • Petty cash
  • Labelling engraver
  • Engagement with supplier management

Requirements

SKILLS REQUIREMENT

  • Good technical abilities
  • Office administration knowledge
  • Effective communication skills, active listener – ability to understand requirements
  • Proactive problem solver, perform rapid and accurate assessments
  • Ability to work independently, as well as being a positive team player
  • Self-motivated
  • Conducts self professionally, exhibits elevated levels of tolerance and patience
  • Responsible for continued learning and self-development
  • Quick response to potentially critical situations
  • Trouble shoot systems and components to identify root causes of failures
  • Implement corrective actions promptly to mitigate the negative effects of system changes
  • Advance Microsoft Office skills

QUALIFICATIONS AND EXPERIENCE

  • Minimum 2 years relevant data centre experience preferable
  • Good knowledge on Data Centre environments and critical infrastructure systems preferable


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