Health & Benefits Operations Executive
3 days ago
Health & Benefits Operations Executive
Location: Al Khobar, Eastern Province, Saudi Arabia
Job ID: 202501640
Job Type: Full time
Closing on: Mar 20 2025
Description
The Role:
- Process daily additions/deletions requests.
- Follow agreed TAT (Turnaround time).
- Collaborate with H&B departments to maintain process efficiency.
- Respond to departments/clients/insurers inquiries.
- Participate in Monthly Admin Meetings with clients and insurers.
- Daily production reports.
- Renewals process support ensuring member uploads to CHI.
- Daily monitoring of group email and responding to additions/deletions requests.
- Ensure collection and completion of required documents from clients for additions/deletions.
- Implement and maintain compliance processes in accordance with the H&B Excellence Model.
- Ensure compliance with WTW guidelines and procedures; adherence to the Excellence Framework.
Qualifications
The Requirements:
- From 2-5 years of experience in Health & Benefits operations.
- Ability to work collaboratively with team members.
- High responsiveness to clients and colleagues.
- IFCE certified.
- Skilled at managing a high volume of client requests.
- Fluent in English and Arabic, verbal and written.
- Knowledge of standard Microsoft packages is essential.
- Time management, detail focused, and document organization skills.
- Ability to represent WTW with integrity and credibility.
Application Process
Stage 1: Online application and recruiter review
Stage 2: Interview with hiring manager and team
Stage 3: Offer and onboarding
We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.
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